Field Applications Engineer — Industrial Automation & OT

The Consensus; New York (NY); On-site; USD 120,000 - 135,000; Full time

Job summary

Copia Automation in North America is seeking a Field Applications Engineer to support our platform in industrial automation, including discrete manufacturing and material handling. You’ll partner with sales and customer success to accelerate time-to-value for customers and lead deployments of DeviceLink and Source Control.

You’ll apply PLC and OT networking expertise, help tailor integrations, train customers on best practices, and provide ongoing technical support.

Qualifications

• Bachelor’s degree or higher in an engineering discipline.
• Strong troubleshooting across software, hardware, and networks.
• Experience with PLCs and industrial automation deployments.
• 5+ years OT networking experience with Purdue model knowledge.
• Experience in at least one language such as SQL or Python; scripting for automation.

Responsibilities

• Collaborate with post-sales to deploy DeviceLink and Source Control for customers.
• Provide ongoing support to key Copia customers as primary contact.
• Address custom integration needs with product and engineering teams.
• Develop best practices to secure OT networks and data access.
• Lead customer training and enablement sessions on-site or virtual.
• Provide technical support via phone, email, and chat.
• Coordinate pre-sales pilots with CX, Sales, Product to prove value.
• Oversee pilot engagements for scalable post-sale deployments.
• Travel up to 25% for on-site support.

Skills

OT networking experience

PLC automation

Programming (SQL or Python)

Project management

Troubleshooting

Education

Bachelor’s degree in engineering

Job description

Copia Automation in North America is seeking a Field Applications Engineer to support our platform in industrial automation, including discrete manufacturing and material handling. You’ll partner with sales and customer success to accelerate time-to-value for customers and lead deployments of DeviceLink and Source Control.

You’ll apply PLC and OT networking expertise, help tailor integrations, train customers on best practices, and provide ongoing technical support.