Field Applications Engineer — Food Packaging Tech

Klöckner Pentaplast Europe GmbH & Co. KG; West Virginia; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Klöckner Pentaplast Europe GmbH & Co. KG is seeking an Applications (Technical) Field Engineer – kp Food Products to provide on-site technical support, testing, qualifying, troubleshooting, and optimization for trays, rigid films, and flexible lidding films.

You will act as a link between customers, R&D, production, and sales to ensure product performance, food safety compliance, and customer satisfaction, with travel up to 50% to customer sites and facilities.

Qualifications

• University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ year of field experience.
• Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori
• Technical problem solving and critical thinking skills.
• Strong verbal and written communication skills.
• Ability to travel up to 50%.

Responsibilities

• Provide on-site technical support to customers to ensure kp food products perform to customer satisfaction.
• Troubleshoot technical issues related to product performance, processing parameters, or equipment operation.
• Conduct product trials, demonstrations, and process optimization at customer facilities
• Train customer personnel on proper product performance with various equipment and operations.
• Collect field data, samples, and customer feedback to support continuous product improvement.
• Support sales and marketing teams with technical expertise during customer visits and presentations.
• Prepare technical reports, service documentation, and root-cause analyses.
• Collaborate with internal teams (R&D, Quality, Manufacturing) to resolve technical challenges.
• Assist in the definition of new product development by discussing specifications, market trends and product opportunities.
• Work closely with Original Equipment Manufacturers (OEMs) to ensure proper integration, compatibility, and optimal performance of kp food products within processing equipment.
• Evaluate equipment and process performance in collaboration with OEMs and customers, and recommend technical or process improvements to enhance efficiency, product quality, and reliability.
• Travel regularly to customer sites, including food manufacturing plants and processing facilities.

Skills

Technical problem solving

Verbal communication

Written communication

Travel up to 50%

Education

Engineering or Science degree (Polymer Eng, Materials Sci, Chemical Eng)

Job description

Klöckner Pentaplast Europe GmbH & Co. KG is seeking an Applications (Technical) Field Engineer – kp Food Products to provide on-site technical support, testing, qualifying, troubleshooting, and optimization for trays, rigid films, and flexible lidding films.

You will act as a link between customers, R&D, production, and sales to ensure product performance, food safety compliance, and customer satisfaction, with travel up to 50% to customer sites and facilities.