Applications Engineer

Klöckner Pentaplast Europe GmbH & Co. KG; West Virginia; Hybride; USD 70 000 - 90 000; Plein temps

Résumé du poste

Klöckner Pentaplast Europe GmbH & Co. KG is seeking an Applications (Technical) Field Engineer – kp Food Products to provide on-site technical support, testing, qualifying, troubleshooting, and optimization for trays, rigid films, and flexible lidding films.

You will act as a link between customers, R&D, production, and sales to ensure product performance, food safety compliance, and customer satisfaction, with travel up to 50% to customer sites and facilities.

Qualifications

• University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ year of field experience.
• Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori
• Technical problem solving and critical thinking skills.
• Strong verbal and written communication skills.
• Ability to travel up to 50%.

Responsabilités

• Provide on-site technical support to customers to ensure kp food products perform to customer satisfaction.
• Troubleshoot technical issues related to product performance, processing parameters, or equipment operation.
• Conduct product trials, demonstrations, and process optimization at customer facilities
• Train customer personnel on proper product performance with various equipment and operations.
• Collect field data, samples, and customer feedback to support continuous product improvement.
• Support sales and marketing teams with technical expertise during customer visits and presentations.
• Prepare technical reports, service documentation, and root-cause analyses.
• Collaborate with internal teams (R&D, Quality, Manufacturing) to resolve technical challenges.
• Assist in the definition of new product development by discussing specifications, market trends and product opportunities.
• Work closely with Original Equipment Manufacturers (OEMs) to ensure proper integration, compatibility, and optimal performance of kp food products within processing equipment.
• Evaluate equipment and process performance in collaboration with OEMs and customers, and recommend technical or process improvements to enhance efficiency, product quality, and reliability.
• Travel regularly to customer sites, including food manufacturing plants and processing facilities.

Connaissances

Technical problem solving

Verbal communication

Written communication

Travel up to 50%

Formation

Engineering or Science degree (Polymer Eng, Materials Sci, Chemical Eng)

Description du poste

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act onclimate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Applications (Technical) Field Engineer – kp Food Products

Job Summary

The Applications (Technical) Field Engineer – Provides on-site technical support, testing, qualifying, troubleshooting, and optimization of kp food products to include Trays, Rigid films and Flexible lidding films. This role acts as a key link between customers, R&D, production, and sales, ensuring optimal product performance, food safety compliance, and customer satisfaction.

Key Responsibilities

• Provide on-site technical support to customers in ensure for kp food products preform to customer satisfaction.
• Troubleshoot technical issues related to product performance, processing parameters, or equipment operation.
• Conduct product trials, demonstrations, and process optimization at customer facilities
• Train customer personnel on proper product performance with various equipment and operations.
• Collect field data, samples, and customer feedback to support continuous product improvement.
• Support sales and marketing teams with technical expertise during customer visits and presentations.
• Prepare technical reports, service documentation, and root-cause analyses.
• Collaborate with internal teams (R&D, Quality, Manufacturing) to resolve technical challenges.
• Assist in the definition of new product development by discussing specifications, market trends and product opportunities.
• Work closely with Original Equipment Manufacturers (OEMs) to ensure proper integration, compatibility, and optimal performance of kp food products within processing equipment.
• Evaluate equipment and process performance in collaboration with OEMs and customers, and recommend technical or process improvements to enhance efficiency, product quality, and reliability.
• Travel regularly to customer sites, including food manufacturing plants and processing facilities.

Qualifications:

• University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ year of field experience
• Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori
• Technical problem solving and critical thinking skills.
• Strong verbal and written communication skills.
• Ability to travel up to 50%

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people fromunderrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in theorganization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.