Field Application Engineer - Onsite Tech & Installations

MULTIVAC USA; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading provider of packaging solutions is seeking a Field Application Support Specialist to provide complex hands-on technical assistance and troubleshooting at customer sites. This role involves supporting machinery optimization, documenting processes, and working closely with international headquarters and Field Service teams. The ideal candidate will have an Associate’s Degree in a relevant field and 4 years of related experience, with strong knowledge of mechanical and electronic systems. Proficiency in Microsoft Office and advanced troubleshooting skills are essential.

Qualifications

• 4 years of related experience in field service or manufacturing.
• Advanced understanding of three-phase induction and servo motors.
• Proficient in technical troubleshooting on various machinery.

Responsibilities

• Provide hands-on technical assistance at customer sites.
• Diagnose and resolve complex mechanical and electronic issues.
• Develop and maintain technical reference material.

Skills

Mechanical knowledge

Electronic knowledge

Troubleshooting

Customer support

Technical documentation

Education

Associate’s Degree in electrical or mechanical engineering

Tools

Microsoft Office

ERP systems

Job description

A leading provider of packaging solutions is seeking a Field Application Support Specialist to provide complex hands-on technical assistance and troubleshooting at customer sites. This role involves supporting machinery optimization, documenting processes, and working closely with international headquarters and Field Service teams. The ideal candidate will have an Associate’s Degree in a relevant field and 4 years of related experience, with strong knowledge of mechanical and electronic systems. Proficiency in Microsoft Office and advanced troubleshooting skills are essential.