Field Applications Engineer - Baltimore

Arrow Enterprise Computing Solutions; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Disability Insurance

HSA

Job summary

Arrow Electronics is seeking a Field Applications Engineer for the Baltimore area. The role focuses on influencing component selection, driving design wins, and supporting sales with technical expertise.

The candidate should manage relationships, pursue new opportunities, and leverage Arrow’s resources to deliver solutions. The position requires a 4-year degree (engineering preferred) with at least 5 years of related experience, strong Excel/PowerPoint skills, and familiarity with CRM and BI

Qualifications

• Requires a 4-year degree (engineering preferred) and 5+ years of related experience.
• Experience with electronic components and system/board engineering.
• Able to work independently with minimal guidance.

Responsibilities

• Influence component selection by spending most time with customers.
• Champion ROI of engineering investments through technical leadership.
• Grow account base and drive demand with Arrow content.
• Provide technical support to sales and customers.

Skills

Excel

PowerPoint

CRM systems

BI tools

Education

Bachelor's degree in Engineering

Tools

Oracle

Salesforce

Microsoft Power BI

Job description

Position:

Field Applications Engineer - Baltimore

Job Summary:

Are you a self-starter? Do you think differently? At Arrow Electronics, our values system empowers our employees to develop and thrive in a supportive, collaborative, professional, global, and rewarding working environment. We embrace change and continuous improvement, driving both to the mutual benefit of our clients and ourselves. We are looking for like-minded people who can share our passion for success.

We are looking for a Field Applications Engineer (FAE) who has the right mix of technical prowess and business savvy and can confidently identify, select, source, win and support new business opportunities.

Other qualifications include intermediate-to-advanced level experience using Excel and PowerPoint office tools, and can quickly become competent on CRM and Business Intelligence (BI) tools such as Oracle, Salesforce and Microsoft Power BI. This person should be a self-starter who can prioritize their activities to maximize Design Wins and Sales Revenue around the electronic component products and services they support. This person should be able to prioritize and be conscious of the value of the opportunities they are driving and provide appropriate levels of support and resources with an effort to maximize sales revenue and design wins.

The ideal candidate will be able to quickly respond and support our salespeople with their customer's technical issues while also finding and driving new opportunities on their own. The ideal candidate should be able to quickly learn the company's sales support systems to confidently search for new leads to pursue with or without the responsible account manager.

What You'll Be Doing:

• Spending most of your time in front of customers to influence component selection.
• Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.
• Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up to date on activities, plans, and progressing towards initiatives. Identify key relationships amongst decision makers within suppliers and customers.
• Growing your account base each quarter.
• Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow's engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
• Identifying solutions and resolutions to customer design needs and issues.
• Monitoring your performance metrics throughout the quarter and taking corrective action as necessary to ensure you are on track to meet or exceed them.
• Presenting technical seminars and workshops around your supplier lines.
• Providing frequent updates to field sales team and being a motivating force around your supplier lines.
• Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
• Attend and actively participate in strategic branch meetings and QBR. Develop and drive strategic technical plans by supplier line or customer solutions. Participate in ArrowEDGE initiatives through branch training and customer calls. Organize customer engineering events.
• Meeting with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers.
• Attend supplier trainings in person and via conference calls.

What We're Looking For:

• Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.
• Requires at least 2 years of experience and in-depth knowledge with system/board/engineering solutions and electronic components.
• Breadth of knowledge of electronic components.
• Experience with design engineering.
• Solves complex problems; takes a new perspective using existing solutions.
• Independent worker; receives minimal guidance.
• Acts as a resource for colleagues with less experience.
• Stays up-to-date on supplier products and arrow design services in order to act as a technical-marketing advisor to customers.

Work Arrangement:

Hybrid: 1 day in office/4 days work on the road or from home in the Maryland market.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, and Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)