Field Application Specialist

Connexis Search Group; United States; Remote; USD 80,000 - 140,000; Full time

Job summary

A leading medical technology company is looking for a Field Applications Specialist to drive the implementation of innovative IVD assays in clinical labs. The position requires extensive travel (up to 80%) to support customers with training, workflow design, and troubleshooting. Ideal candidates hold a Bachelor's in a relevant field and have over 5 years of experience in laboratory environments. This full-time role offers competitive pay with a strong emphasis on customer success and technical expertise.

Qualifications

• 5+ years in a clinical or CLIA-regulated laboratory environment.
• Demonstrated technical expertise with assay implementation or laboratory workflow integration.
• Ability to travel extensively—up to 80%—to support customers on-site.

Responsibilities

• Develop customized implementation strategies for new IVD assays.
• Guide customers through accessioning, QC planning, and reporting workflows.
• Serve as the primary technical resource after installation.

Skills

Technical expertise with assay implementation

Strong communication skills

Troubleshooting abilities

Microsoft Office proficiency

Customer-first mindset

Education

Bachelor’s degree in chemical, biological, or clinical laboratory science

MT(ASCP) / MLS(ASCP) certification

Tools

CRM systems

LIS/EMR platforms

Job description

Connexis Search Group provided pay range

This range is provided by Connexis Search Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $140,000.00/yr

Direct message the job poster from Connexis Search Group

Field Applications Specialist – Diagnostic Implementation (Remote, 80% Travel)

Join a mission-driven team bringing next-generation diagnostic technology to clinical laboratories nationwide. We’re seeking an experienced Field Applications Specialist to lead customers through the complete onboarding and integration of a novel IVD assay. If you thrive in hands-on environments, enjoy solving complex technical challenges, and are energized by working directly with laboratory teams, this role offers an exciting opportunity to make a meaningful impact.

What You’ll Do

• Develop customized implementation strategies for introducing a new IVD assay into partner clinical labs
• Lead on-site workflow design, instrument and assay setup, validation support, training, and go-live activities
• Guide customers through accessioning, QC planning, reporting workflows, and LIS/EMR integration
• Serve as the primary technical resource after installation, ensuring customer success and long-term satisfaction
• Collaborate closely with commercial and diagnostic manufacturing partners to troubleshoot issues and remove barriers to adoption
• Contribute to process development and help build a scalable applications support program
• Perform additional responsibilities that support customer and team success

What You Bring

• Bachelor’s degree in chemical, biological, or clinical laboratory science (or similar field)
• MT(ASCP) / MLS(ASCP) certification strongly preferred
• At least 5 years in a clinical or CLIA-regulated laboratory environment
• Demonstrated technical expertise with assay implementation or laboratory workflow integration
• Strong communication skills, a customer-first mindset, and the professionalism to navigate sensitive situations
• Excellent troubleshooting abilities and comfort working in a fast-paced setting
• High motivation, strong critical thinking skills, and the ability to operate independently
• Ability to travel extensively—up to 80%—to support customers on-site
• Proficiency with Microsoft Office and CRM systems; experience with LIS/EMR platforms is a plus

Physical & Other Requirements

• Ability to sit, stand, walk, and use computer and phone systems for extended periods
• Ability to travel by car and air frequently, including interstate travel
• Valid driver’s license and reliable personal vehicle
• Flexibility to work outside standard business hours as needed

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Science and Training

Industries

Medical Equipment Manufacturing and Biotechnology Research

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