Field Application Scientist（ Location Boston）

DPBIO Inc; Boston (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

401K

PTO

Training

Job summary

DPBIO Inc is seeking a Field Application Scientist in Boston to drive hands-on demonstrations, technical training, and post-sale support for antibody discovery applications. The role emphasizes customer success, travel up to 45-65%, and collaboration with Sales, Service, and Marketing to meet company objectives.

You will leverage your life sciences background to support BioPharma, Biotech, CRO/CDMO customers and research institutes, delivering engaging technical content and troubleshooting

Qualifications

• Master's in Life Sciences (required).
• FAS experience of 2-3 years preferred.
• Extensive knowledge of antibody screening techniques and hands-on lab work.
• Excellent verbal and written communication, documentation and presentation skills.
• Mandarin speaking is a plus.

Responsibilities

• Conduct pre- and post-sales technical presentations and live demonstrations at customer or DPBIO sites.
• Deliver comprehensive application training on DPBIO's products and technologies.
• Provide timely technical support and troubleshooting via email, phone, or on-site visits.
• Gather customer feedback and communicate product requirements internally to drive improvement.
• Collaborate with Sales, Service and Marketing to support company objectives.
• Attend scientific conferences, trade shows, demos and customer meetings; travel as required.

Skills

FAS experience (2-3 years)

Technical troubleshooting

Excellent communication

Education

Master's in Life Sciences

Tools

Antibody screening techniques

Lab instrument handling

Job description

About DPBIO

DPBIO is a leading innovator in single-cell analysis and antibody screening technologies. We are seeking a passionate, results-driven Field Application Scientist (FAS) to join our growing team and support our global reach.

Title: Field Application Scientist

Location: Boston, MA, United States (Remote/Hybrid)

Job Type: Full-Time

Position Overview

As a Field Application Scientist, you will play a vital role in driving sales growth and ensuring customer success within your territory. Leveraging your strong scientific background and consultative approach, you will support both new and existing customers in the life sciences sector, including BioPharma, Biotech, CRO/CDMO organizations, and research institutes, with a focus on antibody discovery, enzyme evolution, and related applications.

This is a highly visible and impactful role that involves hands-on work with advanced lab instrumentation. Ideal candidates are excellent communicators with a strong customer focus and willingness to travel up to 45-65%.

Key Responsibilities

• Conduct pre- and post-sales technical presentations and live demonstrations at customer or DPBIO sites.
• Deliver comprehensive application training to customers on DPBIO's products and technologies.
• Provide timely technical support and troubleshooting via email, phone, or on-site visits.
• Gather customer feedback and communicate product requirements internally to drive improvement.
• Apply structured problem-solving approaches to resolve technical and application-related issues.
• Contribute to the development and review of technical content, including user manuals, application notes, white papers, and presentations.
• Collaborate with the Sales, Service, and Marketing teams to support overall company objectives.
• Attend scientific conferences, trade shows, demo and customer meetings
• Support the sales process from lead generation through closing
• Support strategic partnerships, accounts, consultant relationships when needed
• Attend industry events and travel up to 45-65%.

Qualifications

• Master. in a Life Sciences
• Experience in FAS 2-3 years
• Extensive technical knowledge and hands-on experience with antibody screening techniques.
• Excellent verbal and written communication, documentation, and presentation skills.
• Mandarin Speaking

Benefits

• Health Insurance
• 401K
• PTO
• Training