Field Application Engineer (Thermal) (Liquid cooling)

Delta Electronics Americas; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Delta Electronics Americas seeks a Field Applications Engineer to support customers in evaluating thermal management solutions for data center, telecom, and industrial applications. You will collaborate with sales, engineering, and partners to define specifications and recommend Delta products during early development stages.

You will host technical discussions, analyze designs, and provide application support, while coordinating with Delta teams globally.

Qualifications

• BSEE or BSME, 3–5 years in design or applications engineering for thermal management.
• Strong communication: interpret customer needs and propose solutions across applications.
• Knowledge of rack-level and data center cooling solutions.
• Experience with telecom/IT industries.
• Willingness to travel domestically and internationally.

Responsibilities

• Host meetings discussing specifications, applications, and issues with customers and Delta Asia engineering.
• Analyze customer designs and OEM equipment; recommend Delta products in early development.
• Assist customers on applications, specifications, and quality matters.
• Act as technical liaison between customers, Delta US, and Delta teams for all products.
• Support market analysis for new products and markets.

Skills

Thermal management

Customer communication

Rack/data center cooling

Telecom/IT industry knowledge

Travel readiness

Education

BSEE/BSME

Job description

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

Job Description:

Field Application Engineers work with Business Groups, Partners and Customers for successful sales conversion. This starts from NPI where one has to assist in formulating the product specifications and solutions as per customer's needs and support the sales procedure accordingly to MP.

Role Summary/ Responsibilities:

• Host meeting to discuss specification, applications and technical issues with customers’ and Delta Asia’s engineering team.
• Understand and analyze customer’s design, OEM equipment design, recommend appropriate Delta’s products to customers in an early development phase.
• Provide customer assistance on applications, specifications and quality matters
• Technical liaison between assigned customer base, Delta US and Delta teams for all products.
• Support market analysis on new products, new markets and developments in the industry

Internal:

• Working with design team and manufacturing factory team in Asia for thermal management solution design and production implementation.
• Collect market and technology trend information and share with product team in Taiwan.

External:

• Interacting with customer product development engineers to understand design direction, system requirements, and delivery schedule of a thermal management solution.
• Provide technical support to sales rep and local distributors on fan and heat-sink thermal solutions.

Qualifications:

• BSEE or BSME, minimum 3-5 years’ experience with design or applications engineering on thermal management.
• Communication Skills: Ability to understand customer’s need and to find the answers from customers, and determine a solution and advocate that solution to the customer. Ability to relate to design engineers across various applications.
• Knowledge about rack level and data center cooling solutions
• Familiar with application of telecom and IT industries.
• Able to travel out of state and country.

Requirements

• Extensive knowledge of thermal solutions and components such as in-rack and in-row Coolant Distribution Units (CDU) stretching from 10kW to 3MW cooling capacity and other liquid cooling products such as manifolds, cold plates as well as air cooling solutions e.g. vapor chambers, heat pipes, heatsink and fan, etc.
• Ability to deploy, commission and test any of the above products at the end-customer lab or datahall.
• Strong communication and organizational skills: Ability to understand a customer’s need and to probe for answers, and then determine a solution and advocate that solution to the customer.
• Strong Microsoft Office and effective presentation skills
• Quick learning and flexible to adopt of company systems and processes