Field Application Engineer

Civ Robotics; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Job summary

Civ Robotics in San Francisco is seeking a Field Application Engineer to deploy, maintain, and support robotic systems at customer sites across the U.S. and abroad, bridging customers and R&D.

You will train operators, troubleshoot hardware and software, assist product testing, and help improve deployment processes while working with cross-functional teams in a fast-paced startup.

Qualifications

• 3+ years in robotics or field applications.
• Experience with customer-facing technical support or field service.
• Hands-on experience with robotics hardware, wiring, sensors, batteries, motors.
• Strong hardware, electrical, mechanical troubleshooting.
• Experience with assembly, repair, testing of complex equipment.
• Familiar with diagnostic tools and firmware updates.
• Knowledge of ROS, Linux, Git is a plus.
• Travel domestically and internationally.

Responsibilities

• Deploy, configure, test, and troubleshoot Civ robotic systems at customer sites.
• Train customers on robot operation, maintenance, software workflows, and best practices.
• Provide remote and on-site technical support to customers, diagnosing hardware, software, and operational issues.
• Travel throughout the U.S. and internationally to support deployments, training, and customer success.
• Prepare, inspect, calibrate, and validate robots before shipment and customer deployment.
• Perform routine maintenance, repairs, upgrades, and quality checks on Civ’s internal robot fleet.
• Assemble, repair, and troubleshoot electrical, mechanical, and electromechanical components, including wiring, sensors, batteries, motors, and related hardware.
• Support engineering with product testing, validation, prototype evaluation, and new feature verification.
• Maintain spare parts inventory, repair records, and service documentation.
• Document customer issues, troubleshooting procedures, and field learnings to improve internal knowledge and training materials.
• Collect customer feedback and communicate product improvement opportunities to Engineering and Product teams.
• Help improve deployment processes, service procedures, and technical documentation.

Skills

Robotics hands-on

Customer-facing

Troubleshooting

Documentation

Field deployment

Hardware integration

Communication

Travel readiness

Tools

ROS

Linux

Git

Scripting

Job description

About Civ Robotics Civ Robotics is transforming how infrastructure and renewable energy projects are built. Our mission is to empower construction teams to build faster, more accurately, and more efficiently through reliable robotic technology that streamlines construction, reduces risk, and creates measurable value on every project.Our autonomous layout solutions combine robotics, advanced navigation, and high-precision positioning to automate repetitive and labor-intensive construction tasks. Civ’s technology is used across solar farms, earthworks, roads, airports, and other large-scale infrastructure projects, helping teams simplify field operations, improve precision, reduce rework, and accelerate project timelines.With robots operating across five continents and supporting renewable energy and infrastructure projects worldwide, we are helping lead the shift toward smarter, safer, and more efficient construction. Join our team and help build practical robotics technology that is making a measurable impact in the field.

About the Role As a Field Application Engineer, you’ll play a key role in ensuring our robots are successfully deployed, maintained, and supported throughout their lifecycle. This is a highly hands-on position that combines customer-facing field work with in-house technical operations. You’ll travel to customer sites to deploy robots, train operators, troubleshoot technical issues, and provide ongoing support, while also helping maintain our internal robot fleet, prepare robots for shipment, perform repairs, and support product testing in our San Francisco office. You’ll work closely with R&D, and Sales teams, serving as the bridge between our customers and our product.

What You’ll Do

• Deploy, configure, test, and troubleshoot Civ robotic systems at customer sites.
• Train customers on robot operation, maintenance, software workflows, and best practices.
• Provide remote and on-site technical support to customers, diagnosing hardware, software, and operational issues.
• Travel throughout the U.S. and internationally to support deployments, training, and customer success.
• Prepare, inspect, calibrate, and validate robots before shipment and customer deployment.
• Perform routine maintenance, repairs, upgrades, and quality checks on Civ’s internal robot fleet.
• Assemble, repair, and troubleshoot electrical, mechanical, and electromechanical components, including wiring, sensors, batteries, motors, and related hardware.
• Support engineering with product testing, validation, prototype evaluation, and new feature verification.
• Maintain spare parts inventory, repair records, and service documentation.
• Document customer issues, troubleshooting procedures, and field learnings to improve internal knowledge and training materials.
• Collect customer feedback and communicate product improvement opportunities to Engineering and Product teams.
• Help improve deployment processes, service procedures, and technical documentation.

What We’re Looking For

• 3+ years of experience in robotics, field applications, technical support, hardware support, autonomous systems, drones, mechatronics, or similar hands-on technical roles.
• Experience working directly with customers in technical support, deployment, training, or field service environments.
• Hands-on experience with robotics, electronics, wiring, sensors, batteries, motors, mechanical assemblies, and system troubleshooting.
• Strong troubleshooting skills across hardware, electrical, mechanical, and basic software issues.
• Experience assembling, repairing, maintaining, or testing complex technical equipment.
• Familiarity with diagnostic tools, firmware updates, software logs, or basic debugging.
• Experience with ROS, Linux, Git, or scripting is a plus.
• Experience with GNSS/GPS, construction technology, surveying, autonomous vehicles, or drones is a plus.
• Strong communication skills and the ability to explain technical concepts to both technical and non-technical users.
• Comfortable working independently in the field while collaborating closely with cross-functional teams.
• Organized, detail-oriented, and proactive in managing equipment, repairs, and documentation.
• Comfortable working in a fast-paced startup environment.
• Willingness to travel domestically and internationally for customer deployments.
• Valid driver’s license.

Why Join Civ Robotics

• Work on cutting-edge robotics deployed on real construction sites around the world.
• Be part of a fast-growing startup transforming the construction industry.
• Enjoy a role that combines field work, customer interaction, robotics, and hands-on engineering.
• Collaborate closely with Engineering, Operations, Product, and Customer Success teams.
• Competitive salary, equity, and comprehensive benefits.
• Opportunity to make a direct impact on the success of both our customers and our products.