Field Application Engineer

Pulsenics Inc.; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Pulsenics Inc. is seeking a Field Applications Engineer to lead on-site and remote demonstrations, pilots, and deployments of our hardware and software solutions.

You will configure, test, and validate systems at customer sites, including installation and performance verification. The role requires documenting training materials, supporting post‑sale engagements, and collaborating with Product Development to meet customer specifications.

Qualifications

• Bachelor’s degree in Electrical Engineering, Chemical Engineering, Physics, or related technical field, or equivalent practical experience.
• 4+ years hands‑on experience with electrical, electrochemical, or instrumentation‑based systems.
• Experience installing, commissioning, or supporting complex technical systems in field environments.
• Strong abilities with electrical systems, instrumentation, and test setups.
• Experience in clean technology, energy systems, batteries, or electrochemical applications preferred.
• Strong analytical and problem-solving skills for real-world diagnostics.
• Excellent verbal, written, and presentation skills for customer communication.
• Strong organization, attention to detail, and multi-deployment management.
• Willingness to travel frequently and work independently in unfamiliar environments.

Responsibilities

• Lead on-site and remote demonstrations, pilots, commissioning, and deployments of Pulsenics’ hardware and software solutions.
• Set up, configure, test, and validate Pulsenics systems at customer sites, including hardware installation, wiring, software configuration, and performance verification.
• Deliver structured onboarding and training programs to customers on system operation, best practices, and correct use of Pulsenics' products.
• Troubleshoot technical issues spanning hardware, firmware, software, and customer test environments, proactively identifying and resolving blockers that impact deployments.
• Analyze demonstration and customer test data to develop application notes, technical reports, and performance summaries that support customer programs, product validation, and continuous improvement.
• Support after-sales technical engagements to ensure successful adoption and ongoing use of Pulsenics’ solutions.
• Develop and continuously improve customer training materials, documentation, and enablement resources to support successful adoption.
• Work closely with Product Development and Operations teams to ensure systems meet customer specifications and deployment requirements.
• Partner with the Commercial team by providing technical expertise during customer evaluations, demonstrations, and strategic opportunities, and develop technical content and application guidance to support sales enablement and channel partners.

Skills

Field demonstrations

Customer communication

Troubleshooting

Travel willingness

On-site installations

Education

Bachelor's degree in Electrical Engineering, Chemical Engineering, Physics or related field

Tools

Electrical instrumentation setup

System commissioning

Job description

Why This Role Matters

Pulsenics’ systems are deployed in complex laboratory and industrial environments where reliability, correctness, and setup quality directly affect customer outcomes. The Field Applications Engineer is the face of Pulsenics during the most critical moments of the customer journey: pilots, commissioning, and first real use.

The quality of work in this role determines whether customers trust Pulsenics’ offerings, adopt it successfully, and expand their use over time. Strong technical judgment, disciplined execution, and clear communication in the field directly influence customer satisfaction, product credibility, and long-term commercial success.

The role also serves as a critical bridge between Product Development, Customer Success, and Commercial teams by converting field experience into reusable technical knowledge, customer enablement resources, and product improvements.

This role is best suited for engineers who take pride in doing things properly, are comfortable being accountable on-site, and enjoy solving real problems under real constraints.

What We’re Looking For

• Engineers who are hands‑on, disciplined, and reliable under pressure.
• Individuals who can represent the company professionally and technically in front of customers.
• People who take ownership of outcomes and do not rely on constant supervision.
• Clear communicators who can balance technical depth with practical execution.
• Candidates who enjoy travel and field work.

Key Responsibilities

• Lead on‑site and remote demonstrations, pilots, commissioning, and deployments of Pulsenics’ hardware and software solutions.
• Set up, configure, test, and validate Pulsenics systems at customer sites, including hardware installation, wiring, software configuration, and performance verification.
• Deliver structured onboarding and training programs to customers on system operation, best practices, and correct use of Pulsenics' products.
• Troubleshoot technical issues spanning hardware, firmware, software, and customer test environments, proactively identifying and resolving technical blockers that impact customer deployments or adoption.
• Analyze demonstration, and customer test data to develop application notes, technical reports, and performance summaries that support customer programs, product validation, and continuous improvement.
• Support after‑sales technical engagements to ensure successful adoption and ongoing use of Pulsenics’ solutions.
• Develop and continuously improve customer training materials, documentation, and enablement resources to support successful adoption.
• Work closely with Product Development, and Operations teams to ensure systems meet customer specifications and deployment requirements.
• Partner with the Commercial team by providing technical expertise during customer evaluations, demonstrations, and strategic opportunities, and develop technical content and application guidance to support sales enablement and channel partners.

Qualifications

• Bachelor’s degree in Electrical Engineering, Chemical Engineering, Physics, or a related technical field, or equivalent practical experience.
• Minimum of 4 years of hands‑on experience working with electrical, electrochemical, or instrumentation‑based systems.
• Demonstrated experience installing, commissioning, or supporting complex technical systems in customer or field environments.
• Strong ability to work with electrical systems, instrumentation, and test setups.
• Experience in clean technology, energy systems, batteries, fuel cells, or electrochemical applications is strongly preferred.
• Strong analytical and problem‑solving skills, particularly in diagnosing issues in real‑world environments.
• Excellent verbal, written, and presentation skills, with confidence communicating directly with customers.
• Strong organizational skills, attention to detail, and ability to manage multiple deployments or priorities.
• Comfortable working independently, traveling frequently, and operating effectively in unfamiliar environments.