Field Aftermarket Territory Manager – Water Solutions

Xylem; Thomasville (GA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with company contribution

Paid time off

Parental leave

Tuition reimbursement

Job summary

Xylem is seeking an Aftermarket Territory Manager to lead service activities across a defined region, driving aftermarket sales and customer relationships. You will manage CRM data, perform health checks, and coordinate field trainings with the sales and service teams to maximize equipment uptime.

The role requires deep knowledge of disinfection and treatment systems, strong communication skills, and 30–50% travel. Xylem offers competitive compensation and robust benefits.

Qualifications

• B.A. Technical Degree or equivalent in Industrial, Water, or Wastewater fields.
• 7+ years in commercial sales, field service, or business development in water or wastewater industries.
• Excellent customer service, interpersonal, and presentation skills.
• Willingness to travel 30%–50%.

Responsibilities

• Lead Treatment Aftermarket & Service activities in a defined territory.
• Maintain CRM for opportunities, forecast orders and provide data-driven insights.
• Conduct health checks and field trainings for staff and customers.
• Promote products and services to grow aftermarket sales.
• Collaborate with sales/service teams on customer requests and issues.
• Provide installation assistance and troubleshoot equipment in the field.
• Record and report service and repair problems; communicate territory status.

Skills

Sales experience

Field service

Business development

Customer service

Presentation skills

Travel readiness

Education

Technical degree

Engineering degree

Tools

CRM software

MS Office

Microsoft Access

Job description

Xylem is seeking an Aftermarket Territory Manager to lead service activities across a defined region, driving aftermarket sales and customer relationships. You will manage CRM data, perform health checks, and coordinate field trainings with the sales and service teams to maximize equipment uptime.

The role requires deep knowledge of disinfection and treatment systems, strong communication skills, and 30–50% travel. Xylem offers competitive compensation and robust benefits.