Field Adjuster - Minnesota

Universal Property & Casualty Insurance Company; Saint Paul (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 5%

Generous PTO

Performance-based bonuses

Job summary

Universal Property & Casualty Insurance Company is seeking a Field Adjuster in Minnesota to manage, investigate, and resolve property claims. You will provide customer service to policyholders and deliver fair, timely resolutions while communicating with independent adjusters and vendors.

The role requires a valid claims adjuster license, 2+ years of field adjusting, and a driver’s license. Experience with Xactimate and estimating software is preferred; a company vehicle may be provided.

Qualifications

• Must possess a valid claims adjuster license.
• High School Diploma or GED required.
• 2+ years property field adjusting experience.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Communicate with independent adjusters and other experts to gather information on claims.
• Negotiate and explain settlements with the insured and/or their representatives.
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors.
• Review and analyze written information.
• Knowledge of multiple policy forms.
• Prepare reports based on the policy language.
• Prepare detailed estimates of the damage.
• Understanding of estimating software.
• Rely on training and guidance from management to plan and accomplish goals.
• Experience writing Property estimates using Xactimate or related software.
• Ability to climb on ladders to inspect roofs.
• Ability to carry a 40-pound ladder.
• Supports catastrophe operations as needed to include working extended hours during designated CATs.

Skills

Customer service

Negotiation

Independent worker

Team player

Education

High School Diploma or GED

Tools

Xactimate

Microsoft Office

Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

Job Description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Overview

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions.

Duties and Responsibilities

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

Must possess a valid claims adjuster license.

• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player
• Ability to multi-task
• Computer savvy
• Basic calculator skills
• Working knowledge of ISO policies
• Valid driver’s license
• Vehicle provided at Company discretion
• Bilingual preferred #ZR

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses