Field Adjuster - Charleston (Local Only)

Alder Adjusting; South Carolina; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Industry leading benefits

401(k) company match

Generous PTO

Performance-based bonuses

Job summary

Alder Adjusting is seeking a Field Adjuster to manage, investigate and resolve assigned property claims while delivering fair, timely resolutions to policyholders. The role emphasizes customer service, information gathering from experts, and accurate reporting on policy language and damage estimates.

Candidates should live in the area or be willing to relocate, with 2+ years of field adjusting experience, and must possess an insurance license.

Qualifications

• High school diploma or GED required with property adjuster experience preferred.
• Experience negotiating settlements and communicating with insureds.
• Knowledge of ISO policies and estimating practices is a plus.

Responsibilities

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Plan and accomplish goals with management guidance
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed including extended hours during CATs

Skills

Negotiation

Communication

Independent work

Team player

Multi-tasking

Customer service

Education

High School Diploma or GED

Tools

Xactimate

Estimation software

Microsoft Office

Job description

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Please note the field adjuster must live in the area or be willing to relocate.

Essential Job Functions:

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability:

• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player
• Ability to multi-task
• Computer savvy
• Basic calculator skills
• Working knowledge of ISO policies
• Valid driver’s license
• Vehicle provided at Company discretion
• Bilingual preferred

#ZR Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.