Field Adjuster - Indianapolis/South Bend, IN (Local Only)

Universal Property & Casualty Insurance Company; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

Universal Property & Casualty Insurance Company in Indianapolis, IN seeks a Field Adjuster to manage, investigate and resolve assigned property claims and provide excellent customer service to policyholders. The role requires attention to policy language, estimating damage, and coordinating with independent adjusters.

The candidate should have a valid driver's license, an insurance license, and 2+ years of field adjusting experience, with readiness to work extended hours during CAT events.

Qualifications

• High School Diploma or GED.
• 2+ years property field adjusting experience.
• Working knowledge of Microsoft Office including Word, Excel and Outlook.
• Must possess Insurance License.
• Possession of other state license as required by management.
• Ability to work independently as well as a team player.
• Ability to multi-task.
• Computer savvy.
• Working knowledge of ISO policies.
• Valid driver’s license.
• Wrapped Company vehicle provided.
• Bilingual preferred.

Responsibilities

• Communicate with independent adjusters and other experts to gather information on claims.
• Negotiate and explain settlements with the insured and/or their representatives.
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors.
• Review and analyze written information.
• Knowledge of multiple policy forms.
• Prepare reports based on the policy language.
• Prepare detailed estimates of the damage.
• Understanding of estimating software.
• Rely on training and guidance from management to plan and accomplish goals.
• Experience writing Property estimates using Xactimate or related software.
• Ability to climb on ladders to inspect roofs.
• Ability to carry a 40-pound ladder.
• Supports catastrophe operations as needed to include working extended hours during designated CATs.

Skills

Independent work

Team player

Multi-tasking

Computer skills

Driver's license

Education

High School Diploma or GED

Tools

Xactimate

Microsoft Office

Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

Job Description

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions.

The candidate for this position will need to live near Indianapolis or South Bend, Indiana.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player
• Ability to multi-task
• Computer savvyBasic calculator skills
• Working knowledge of ISO policies
• Valid driver’s license
• Wrapped Company vehicle provided
• Bilingual preferred

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses