Field Adjuster - Birmingham/Montgomery (Local Only)

Universal Property & Casualty Insurance Company; Montgomery (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Industry leading medical, dental and视觉

401(k) Retirement Plan with company %

Generous PTO policy

Performance-based bonuses

Job summary

Universal Property & Casualty Insurance Company is seeking a Field Adjuster to manage, investigate, and resolve property claims in the Montgomery, AL area. The role emphasizes customer service, fair settlements, and timely resolutions, with expectations to work with independent adjusters and use estimating software such as Xactimate.

The ideal candidate will have 2+ years in field adjusting, an active insurance license, and the ability to climb ladders and inspect roofs.

Qualifications

• High School Diploma or GED required.
• 2+ years property field adjusting experience preferred.
• Must possess Insurance License and any additional state licenses as required.

Responsibilities

• Manage, investigate and resolve assigned property claims with a focus on customer service and fair resolutions.
• Negotiate settlements and explain terms to insureds or their representatives.
• Gather information from independent adjusters and other experts.
• Prepare reports and detailed estimates of damages using estimating software.

Skills

Property field adjusting

MS Office proficiency

Insurance licensing

Bi-lingual preferred

Independent worker

Team player

Multi-tasking

Valid driver's license

ISO policy knowledge

Xactimate experience

Education

High School Diploma or GED

Tools

Xactimate

Estimating software

MS Office (Word, Excel, Outlook)

Job description

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Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Please note the field adjuster must live in the area or be willing to relocate.

Essential Job Functions

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player
• Ability to multi-task
• Computer savvy
• Basic calculator skills
• Working knowledge of ISO policies
• Valid driver's license
• Vehicle provided at Company discretion
• Bilingual preferred #ZR

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses