Field Adjuster - Minnesota

Universal Insurance Holdings, Inc.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Universal Insurance Holdings, Inc. is seeking a Field Adjuster to manage, investigate and resolve assigned property claims. You will provide customer service to policyholders, gather information, and work with independent adjusters to deliver fair and timely resolutions. The role requires knowledge of policy forms, ability to inspect, estimate damage with Xactimate, and the flexibility to support catastrophe operations as needed.

Qualifications

• Must possess a valid claims adjuster license.
• High School Diploma or GED required.
• 2+ years property field adjusting experience preferred.
• Working knowledge of Microsoft Office including Word, Excel and Outlook.
• Valid driver's license and vehicle provided at company discretion.

Responsibilities

• Communicate with independent adjusters and experts to gather information on claims.
• Negotiate and explain settlements with insureds or their representatives.
• Answer calls from agents, public adjusters, insureds, and other vendors.
• Review and analyze written information.
• Prepare reports based on policy language and prepare detailed estimates of damage.

Skills

Claims adjusting

Property insurance

Xactimate

Microsoft Office

Driver's license

Bilingual

Team player

Independent worker

Communication skills

Multi-tasking

Education

High School diploma or GED

Tools

Xactimate

Microsoft Office

Job description

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

Employment Eligibility (e-Verify): English & Spanish Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Overview:

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Duties and Responsibilities:

• Communicate with independent adjusters and other experts to gather information on claims
• Negotiate and explain settlements with the insured and/or their representatives
• Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
• Review and analyze written information
• Knowledge of multiple policy forms
• Prepare reports based on the policy language
• Prepare detailed estimates of the damage
• Understanding of estimating software
• Rely on training and guidance from management to plan and accomplish goals
• Experience writing Property estimates using Xactimate or related software
• Ability to climb on ladders to inspect roofs
• Ability to carry a 40-pound ladder
• Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

• Must possess a valid claims adjuster license.
• High School Diploma or GED
• 2+ years property field adjusting experience
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Must possess Insurance License
• Possession of other state license as required by management
• Ability to work independently as well as a team player
• Ability to multi-task
• Computer savvy
• Basic calculator skills
• Working knowledge of ISO policies
• Valid driver's license
• Vehicle provided at Company discretion
• Bilingual preferred

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.