Field Account Manager: Pest Control & Client Growth

Rippling; Frederick (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Go-Forth Pest Control is seeking a hardworking field technician to perform outdoor and indoor pest control in residential and commercial properties around Frederick, MD. You will work outdoors in all weather, crawl spaces, attics, and tight areas, applying treatments while following safety protocols.

No prior experience is required; in-house training provided. You will build rapport with customers, upsell services, and manage multiple sites daily; there is a strong emphasis on reliability,

Qualifications

• Comfortable working outdoors, under houses, and in confined spaces.
• Must be responsible, self-motivated, and dedicated to delivering quality work.
• Strong communication and customer service skills.
• Ability to thrive in a coaching and feedback-driven environment.
• Must have a valid driver's license and be 21+ to operate a company vehicle.
• Willingness to relocate or commute to Go-Forth service regions as needed.

Responsibilities

• Greet customers following Go-Forth standards for customer service.
• Treat residential and commercial properties for common pests following all Go-Forth and state-required procedures.
• Remove webs from premises; apply granules around the perimeter of the property.
• Mix and apply pest control chemicals in compliance with label instructions and applicable state regulations.
• Educate customers on pest prevention strategies and proper home maintenance practices.
• Quote customers for termite prevention services and active termite services when termite activity is detected.
• Request customer service reviews from satisfied customers.
• Work within an assigned territory, completing multiple services per day (typically 14–20 locations).
• Document all service details accurately in the CRM system (FieldRoutes).
• Operate a company vehicle to travel between customer locations daily, adhering to all traffic laws, Go-Forth vehicle use policies, and applicable state regulations.

Skills

Customer service

Communication

Self-motivation

Teamwork

Driving

Education

High school diploma or GED

Job description

Go-Forth Pest Control is seeking a hardworking field technician to perform outdoor and indoor pest control in residential and commercial properties around Frederick, MD. You will work outdoors in all weather, crawl spaces, attics, and tight areas, applying treatments while following safety protocols.

No prior experience is required; in-house training provided. You will build rapport with customers, upsell services, and manage multiple sites daily; there is a strong emphasis on reliability,