Field Account Manager

Solera Corporation; South Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Solera Titling seeks a Field Account Manager to develop and strengthen relationships with automotive dealerships in South Carolina. The role drives incremental revenue growth within existing accounts while onboarding, training and supporting new sales; travel within the territory is expected 60-75%.

You will deploy and support our titling solutions, provide training, and collaborate with area sales directors to meet client needs.

Qualifications

• Bachelor’s degree preferred; work experience may substitute.
• 2+ years in the Auto Dealer industry preferred.
• Prior account manager experience in automotive retail is a plus.
• Self-starter with ability to work independently or in a team.

Responsibilities

• Guarantee high-quality technical support – deployment, installation, and utilization of our products.
• Master our software functions – identify and resolve customer issues, build strong relationships.
• Enable customers to meet utilization targets, by resolving any technical issues and integrating the program into their workflow.
• Deliver impeccable customer service.
• Establish professional rapport while managing diverse client requirements.
• Determine a customer’s ability to deploy and set utilization objectives for our products.
• Keep all client contacts informed about product developments and DMV rule changes.
• Create and maintain user guides, provide onsite and remote training to clients.
• Support sales initiatives with area sales directors.
• Travel to accounts within South Carolina including overnight stays and air travel as required.

Skills

Auto dealer industry experience

Account management experience

Self-starter

Team-oriented

Education

Bachelor’s degree in a relevant field

Job description

The Role Solera Titling seeks a dynamic Field Account Manager passionate about the automotive industry to develop and strengthen relationships with dealerships across South Carolina. This field-based role promotes and supports Solera Titling’s vehicle registration and titling solutions suite. The ideal candidate will drive incremental revenue growth within existing accounts coupled with onboarding, training and supporting new sales. The Field Account Manager will be expected to spend approximately 60-75% of their time traveling within the assigned territory, meeting directly with customers to understand their needs, presenting solutions, and build long-term partnerships.

What You’ll Do

• Guarantee high-quality technical support services – deployment, installation, and utilization of our products.
• Master our software functions – identify and resolve customer issues, build strong relationships.
• Enable customers to meet their utilization targets, by resolving any technical issues and integrating the program into their workflow.
• Deliver impeccable customer service.
• Establish professional rapport while managing diverse client requirements.
• Determine a customer’s ability to deploy and set utilization objectives for our products.
• Keep all client contacts informed about product developments and DMV rule changes.
• Create and maintain user guides, provide onsite and remote training to clients.
• Support sales initiatives with area sales directors.
• Travel to accounts within South Carolina including overnight stays and air travel as required.

What You’ll Bring

• Bachelor’s Degree in a relevant field preferred; work experience may substitute.
• 2+ years in the Auto Dealer industry preferred.
• Prior account manager experience in the automotive retail industry is a plus.
• Self-starter with a positive attitude, capable of independent thinking.
• Ability to work proficiently with a team or independently.
• Flexibility to adapt to client-driven schedules.
• Home-office based role, with 75% daily travel.
• Experience managing, deploying, and supporting PC and custom software applications in the automotive dealer market highly desirable.
• Key Account management experience a plus.
• Must have SC motor vehicle registration and titling experience and be able to pass a criminal background check.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries.

For more information, visit www.solera.com.