Field Account Executive

Upserve; Dallas (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

Upserve is seeking a Field Account Executive to help restaurants thrive through data-driven insights. The role involves managing the sales lifecycle, meeting sales quotas, and utilizing industry knowledge to drive success. Candidates should possess hospitality sales experience and proficiency in using CRM systems like Salesforce. Join a dynamic work environment that fosters growth and supports diversity.

Benefits

Medical and Dental Insurance

Retirement Savings Plans

Transportation Subsidies

Parental Leave

Meal Allowances

Qualifications

• 2-3 years of hospitality sales experience with a POS system.
• Experience in consultative sales and closing deals.
• Ability to communicate confidently with executives.

Responsibilities

• Manage the entire sales cycle from lead generation to deal closing.
• Conduct discovery calls to identify customer needs.
• Run online and in-person demonstrations of Upserve.

Skills

Sales Lifecycle Management

Consultative Sales Approach

Communication Skills

CRM Proficiency

Self-Motivation

Tools

Salesforce

Job description

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management, and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and serve over 36 million meals per month.

About the Role: Field Account Executive

As a Field Account Executive, you will work with our customers to identify ways to grow their business through better use of data on their customers, menu, and service staff. To do this effectively, you must maintain in-depth industry knowledge, including marketplace conditions and competitor positioning in your geographic area. Each month, you will drive the sales cycle from lead generation to demonstrations and closing deals.

Responsibilities:

1. Become an industry, product, and restaurateur expert.
2. Manage the entire sales cycle: lead development, client meetings, creating value propositions, structuring deals, negotiating contracts, and closing sales.
3. Consistently meet or exceed sales quotas.
4. Conduct discovery calls and visits to identify customer needs.
5. Successfully run online and in-person demonstrations of Upserve.
6. Maintain up-to-date records in Upserve’s CRM system.
7. Process sales quotes and orders accurately.

Qualifications:

1. 2-3 years of hospitality sales experience using a POS system, with a proven record of closing deals and meeting quotas.
2. Proficiency in managing the full sales lifecycle.
3. Understanding of solution-based, consultative sales approaches.
4. Experience with CRM systems like Salesforce.
5. Professional poise and confidence in communicating with executives.
6. Positive attitude and high-performance culture commitment.
7. Valuing feedback and continuous learning.
8. Ability to work remotely within your sales region.
9. Strong work ethic and self-motivation.
10. Excellent written and verbal communication skills.

Preferred but Not Required:

• Experience selling in a SaaS environment.

Benefits of Working at Upserve:

We invest in your career growth, offering professional development opportunities through our internal resources and partnership with Vista Equity Partners. Our comprehensive benefits include medical and dental insurance, retirement savings plans, transportation subsidies, parental leave, and meal allowances. We foster an inclusive environment that values diversity and provides space for all employees to thrive. Check out our Instagram, Inside Upserve, to see what it's like to work with us.

Upserve is an Equal Opportunity Employer committed to diversity and inclusion. We consider all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.