As a Field Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. To do this effectively, you must maintain in-depth industry knowledge including marketplace conditions and competitor positioning in your geographic area. Each month, you will drive the sales cycle from lead generation to demonstrations and closing deals.
What you'll be responsible for :
- Becoming an expert in our industry, the product, and our restaurateurs
- Carrying out the entire sales cycle, including identifying and developing leads, meeting with clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.
- Consistently closing business, ideally exceeding quota
- Conducting discovery calls and visits with customers to identify their business challenges
- Successfully running online and in-person demonstrations of Upserve with restaurateurs
- Maintaining up-to-date records within Upserve's CRM solution
- Processing sales quotes and orders accurately
What you'll bring to the team :
- 2-3 years of experience in a hospitality sales role using a POS, with closing and quota-carrying experience
- Familiarity with and proficiency in full lifecycle sales process management
- Understanding of solution-based, consultative sales
- Experience using Salesforce or similar CRM tools to manage pipelines
- Professional poise and confidence when communicating with executives
- A commitment to a culture of positivity and high performance
- Valuing feedback and thriving on continuous improvement and learning
- Ability to work 100% remotely within your sales region
- Strong work ethic and self-driven desire to succeed
- Excellent written and verbal communication skills
Preferred but not required :
- Experience selling in a SaaS environment
About Upserve
- Upserve is a leading restaurant management platform that helps restaurateurs thrive by consolidating everything they need in one place. Our cloud-based POS system, data analytics, inventory management, and payments processing serve small to midsize restaurants. Thousands of restaurants manage relationships with over 57 million active diners, process over $12 billion in annual sales, and serve over 36 million meals per month.
- Joining Upserve offers numerous benefits, including career growth opportunities through our internal learning resources and partnership with Vista Equity Partners, comprehensive medical and dental insurance, retirement and dependent care savings plans, transportation subsidies, parental leave, and catered meals. We are committed to equitable compensation and fostering an inclusive environment where everyone can thrive.
- We are dedicated to diversity and inclusion, partnering with local organizations to improve access to the tech industry for underrepresented groups. Our commitment is reflected in our hiring practices and workplace culture.
Want to see what it's like to work at Upserve? Check out our Instagram, Inside Upserve.
Upserve is proud to be an Equal Opportunity Employer. We embrace diversity and are committed to providing equal consideration for all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, or disability.