Fiberglass Pool Field Tech — Repairs & Warranty Support

Latham, The Pool Company; Jane Lew (WV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

24/7 telehealth and wellness resources

Personalized benefits advocacy and 지원

Job summary

Latham, The Pool Company is seeking a Field Service Technician to perform fiberglass pool repairs and support warranty evaluations. You will work with the Field Service team to prepare for jobs, repair pools, and document field work while providing excellent customer service.

The role requires a valid US driver license, a willingness to travel, and basic knowledge of pools and water chemistry. Flexible for on-site work in Jane Lew, WV area, with paid time off and retirement plan options.

Qualifications

• High School diploma preferred but not required.
• Valid US driver's license required.
• 5-year fiberglass repair experience preferred but not required.
• Good customer service, interpersonal, multi-tasking, and organizational skills.
• Ability to resolve conflict diplomatically.
• Frequent travel required.
• Basic understanding of pools, equipment, and water chemistry an asset.

Responsibilities

• Assist Field Service with warranty/claims administration and escalations.
• Assist Field Service with pre-job preparation (material gathering and planning).
• Assist Field Service with pool repair preparation (draining and bracing).
• Assist Field Service in completing structural and cosmetic repairs.
• Document field repairs from project close to SDS procedures.
• Maintain tools and equipment used in field repairs.
• Perform other duties as needed by Field Service leadership.

Skills

Driver's license

Customer service

Multitasking

Interpersonal skills

Organizational skills

Conflict resolution

Willing to travel

Education

High school diploma

Job description

Latham, The Pool Company is seeking a Field Service Technician to perform fiberglass pool repairs and support warranty evaluations. You will work with the Field Service team to prepare for jobs, repair pools, and document field work while providing excellent customer service.

The role requires a valid US driver license, a willingness to travel, and basic knowledge of pools and water chemistry. Flexible for on-site work in Jane Lew, WV area, with paid time off and retirement plan options.