Fiber & Wireless Field Tech: Install, Splice & Fix

Socket.dev; Independence (KS); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive pay + quarterly bonuses

Medical, dental, vision, life, and 401

Free coaching/counseling for employees

Free internet service or reimbursement

Tuition reimbursement for personal and

Community engagement opportunities

Culture that values results, effort, &

Job summary

IdeaTek seeks a Fiber & Wireless Field Service Technician to install, splice, and repair fiber and wireless systems in outdoor environments around Parsons, KS. You’ll climb towers, work with bucket trucks, and perform pre-install inspections while prioritizing safety and quality.

Join a team that values collaboration, growth, and community involvement, with competitive pay, quarterly bonuses, excellent benefits, and tuition reimbursement as part of our commitment to employee development.

Qualifications

• 2+ years of relevant work experience in a field-based technical role (splicing, installation, electrician, HVAC, or other low voltage work)
• Tower climbing experience or willingness to learn.
• Must possess and maintain a valid driver’s license with no restrictions with the ability to complete a DOT physical.
• Ability to participate in an on-call rotation, which includes nights, weekends, and holidays.
• Has the ability to differentiate colors
• Must be able to lift up to 80 lbs.
• Able to enter and safely operate a bucket truck with a weight limit of 300 lbs.
• Ability to work both underground and in aerial environments (i.e., climbing ladders and/or operating a bucket truck).

Responsibilities

• Perform fiber optic cable splicing, repairs, and plant construction/decommissioning in outdoor environments.
• Deliver and maintain wireless services, including aligning internet dishes and wireless receivers.
• Complete pre-install inspections, installation, testing, and maintenance on wireless towers.
• Handle service repairs independently and service drops from terminals to ensure reliable fiber delivery to businesses.
• Service and repair VoIP systems for residential and business customers.
• Troubleshoot, diagnose, and resolve customer connection issues.
• Maintain splicing schematics and field notes to support service timelines.
• Provide an exceptional experience to customers by being friendly, patient, and efficient.
• Ensure all work meets quality standards, safety protocols, and customer satisfaction while working at various heights.

Skills

Field technician experience

Tower climbing

Driver's license

On-call availability

Color differentiation

Heavy lifting

Bucket truck operation

Underground & aerial work

Job description

IdeaTek seeks a Fiber & Wireless Field Service Technician to install, splice, and repair fiber and wireless systems in outdoor environments around Parsons, KS. You’ll climb towers, work with bucket trucks, and perform pre-install inspections while prioritizing safety and quality.

Join a team that values collaboration, growth, and community involvement, with competitive pay, quarterly bonuses, excellent benefits, and tuition reimbursement as part of our commitment to employee development.