Fiber Technician: Install, Troubleshoot & Educate Homes

MetroNet; Des Moines (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical premiums paid by company

Disability and Life insurance

401(k) company match

Company vehicle and fuel card

Discounted Metronet service

Job summary

Metronet is seeking a Fiber Technician in Des Moines, IA to install and troubleshoot fiber internet and phone services from the terminal to the customer premises. You will educate customers on products, meet performance metrics, and handle on-call duties as required.

The role requires physical work in attics, crawl spaces, and variable weather, with a company vehicle provided for service calls and equal opportunity employment.

Qualifications

• Must have a high school diploma or GED.
• Experience with telecom/fiber a plus but not required.
• Ability to lift up to 75 lbs and work in attics, crawl spaces, and varying weather.

Responsibilities

• Install and troubleshoot Metronet services from terminal to CPE.
• Provide customer education on Metronet products and services.
• Work to meet key performance metrics.
• Perform on-call duties after hours and travel for training as needed.

Skills

Customer service

Teamwork

Independent work

Education

High School Diploma or GED

Tools

Basic hand tools

Ladders & safety gear

Job description

Metronet is seeking a Fiber Technician in Des Moines, IA to install and troubleshoot fiber internet and phone services from the terminal to the customer premises. You will educate customers on products, meet performance metrics, and handle on-call duties as required.

The role requires physical work in attics, crawl spaces, and variable weather, with a company vehicle provided for service calls and equal opportunity employment.