Fiber & Network Installation Technician

Hawaiian Telcom; Honolulu, Northern (HI, KY); Hybrid; USD 58,000 - 82,000; Full time

Job summary

Hawaiian Telcom is seeking an on-site Installer/Technician to install fiber and copper services for residential and business customers. You will configure equipment, assist with Wi‑Fi setup, and guide customers on using HTTV and HSI services.

Role requires ability to use test equipment and power tools, handle wiring and splicing tasks, and travel to multiple sites with a company vehicle. Weekday, weekend, and overtime work may apply.

Qualifications

• Performs fiber and copper installations for homes and businesses.
• Instructs customers on HTTV, HSI, and telephone equipment.
• Uses test equipment and tools to verify wiring and signal quality.

Responsibilities

• Installs and configures fiber and copper services at customer sites.
• Discusses service needs with customers and advises on equipment.
• Performs wiring, termination, and splicing tasks as required.
• Provides status updates to customers and coordinates with vendors as needed.
• Operates company vehicle to travel to daily work sites.

Skills

Fiber installation

Copper installation

WiFi setup

Customer service

Troubleshooting

Tools

Test equipment

Power tools

Fusion splicing

Job description

Hawaiian Telcom is seeking an on-site Installer/Technician to install fiber and copper services for residential and business customers. You will configure equipment, assist with Wi‑Fi setup, and guide customers on using HTTV and HSI services.

Role requires ability to use test equipment and power tools, handle wiring and splicing tasks, and travel to multiple sites with a company vehicle. Weekday, weekend, and overtime work may apply.