Fiber Network Field Engineer: Activations & Troubleshooting

IQ Fiber, LLC; Dover (DE); On-site; USD 80,000 - 105,000; Full time

Job summary

IQ Fiber, LLC in Dover, Delaware is seeking an Outside Plant Engineer to support activation, maintenance, and troubleshooting of fiber optic networks. You will collaborate with Construction Coordinators, Fiber Splicers, and NOC teams to ensure reliable service and adherence to standards.

This on-site role requires working after hours, weekends, and responding to emergencies as needed. You'll contribute to safety, documentation, and continuous improvement within a growing fiber network.

Qualifications

• Bachelor’s or Associate’s degree in engineering or a related technical field, or equivalent experience
• Strong knowledge of fiber network architecture, troubleshooting methodologies, and splicing techniques
• Proficiency in optical networks and FTTH (Fiber-to-the-Home) architecture
• Experience working with network equipment, including switches, routers, and OLTs
• Strong organizational and project management skills
• Ability to work after hours, weekends, and respond to emergency situations as needed
• Ability to maintain on-call readiness within the assigned market
• Ability to pass background screening and driver’s record check
• Ability to meet physical requirements, including visual acuity (close vision, color vision, depth perception, and focus adjustment)
• Proficiency with troubleticketing systems and Microsoft Office applications (Excel, Word)

Responsibilities

• Plan and execute service activations and configurations for commercial and enterprise network environments
• Perform network infrastructure tasks, including distribution construction support, cable splicing coordination, and power level verification
• Conduct system testing, including OTDR readings, optical power measurements, and related diagnostics
• Provide technical support and troubleshooting assistance to NOC and Network Engineering teams
• Manage firmware updates, patches, and equipment changes in accordance with change management protocols
• Collaborate with NOC, Network Engineers, and external vendors to support network operations and activations
• Lead troubleshooting efforts and support resolution of plant and network issues
• Maintain accurate documentation and OSHA safety compliance
• Participate in a 24/7 on-call rotation to support network outages and service impairments
• Demonstrate expertise in network architecture, fiber design, and technical documentation
• Perform other duties as needed

Skills

Fiber network architecture

Troubleshooting methodologies

Splicing techniques

FTTH architecture

Network equipment

Project management

On-call readiness

Background screening

Microsoft Office

OTDR testing

Education

Bachelor’s or Associate’s degree in engineering or related field

Tools

Trouble ticketing systems

Microsoft Office (Excel, Word)

Job description

IQ Fiber, LLC in Dover, Delaware is seeking an Outside Plant Engineer to support activation, maintenance, and troubleshooting of fiber optic networks. You will collaborate with Construction Coordinators, Fiber Splicers, and NOC teams to ensure reliable service and adherence to standards.

This on-site role requires working after hours, weekends, and responding to emergencies as needed. You'll contribute to safety, documentation, and continuous improvement within a growing fiber network.