Fiber Network Engineer: OTDR, Splicing & WiFi Troubleshooting
ACT FIBERNET
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Job summary
ACT FIBERNET in Ohio is seeking a telecom support technician to troubleshoot and resolve complex network issues across hardware, software, and services. The role focuses on diagnosing problems, delivering timely fixes, and improving customer satisfaction in a fast-paced environment.
You will install and configure routers and switches, assist with OTDR tool operations and fiber splicing up to 48-core, and ensure reliable service delivery for residential and business customers in the Ohio region.
Qualifications
- 2 years of telecom sector experience.
- Knowledge of splicing.
- Experience resolving customer complaints.
Responsibilities
- Troubleshoot, diagnose, and resolve hardware, software, and network problems.
- Maintain and configure routers and network switches.
- Install and configure routers.
Skills
Tools
Job description
ACT FIBERNET in Ohio is seeking a telecom support technician to troubleshoot and resolve complex network issues across hardware, software, and services. The role focuses on diagnosing problems, delivering timely fixes, and improving customer satisfaction in a fast-paced environment.
You will install and configure routers and switches, assist with OTDR tool operations and fiber splicing up to 48-core, and ensure reliable service delivery for residential and business customers in the Ohio region.
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