Fiber Installation Technician

Prince Telecom LLC; Concord (NC); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Company issued vehicle

Health Insurance

401(k) with Company Match

Tuition Reimbursement

Job summary

A telecommunications company is seeking a Fiber Installation Technician in Concord, NC. This full-time role involves installing and troubleshooting fiber optic systems, ensuring customer satisfaction, and includes paid training and benefits. Ideal candidates must be able to lift heavy equipment and work in various environments. The position offers a salary between $16-$22 per hour, with a company vehicle and growth opportunities.

Qualifications

• Minimum 18 years old.
• Valid U.S. driver's license required.
• Authorized to work without sponsorship.
• Must live within 60 miles of Charlotte, NC.

Responsibilities

• Install, disconnect, reconnect, and troubleshoot fiber optic systems.
• Use tools to configure residential networking equipment.
• Identify and remedy sources of customer issues.
• Complete paperwork accurately and report work order status.

Skills

Effective communication skills

Ability to work in tight spaces

Comfortable working in inclement weather

Ability to lift and carry ladders up to 80 lbs

Ability to work in a fast-paced environment

Education

High school diploma or GED

Tools

Small hand tools

Power tools

Testing equipment

Job description

Overview

Join to apply for the Fiber Installation Technician role at Prince Telecom LLC.

Prince Telecom is currently hiring full-time Fiber Optic Field Technicians in the Charlotte, NC area! We provide paid training, full benefits & a company vehicle!

Pay: $16 - $22/hr+

Job Type: Full-Time

What You’ll Do

• Install, disconnect, reconnect, add, change, troubleshoot and repair fiber optic systems.
• Use small hand tools, power tools, and test equipment.
• Install, setup and configure residential networking equipment such as ONTs, routers and switches.
• Perform testing on company issued devices and customer devices.
• Identify and remedy sources of customer-perceived issues.
• Complete paperwork accurately, and report/record work order status updates.
• Perform customer service duties by:
  • Greeting and interacting with customers in a professional courteous manner, including when responding to escalations and repeated customer concerns;
  • Reviewing all requested services with the customer to ensure understanding and agreement;
  • Educating the customer regarding product and service usage.

Who We Are Looking For

• Minimum 18 years old
• Valid U.S. driver\'s license
• Authorized to work in the United States for this company without sponsorship
• Must live within 60 miles of Charlotte, NC
• High school diploma or GED
• Comfortable working in tight spaces (crawl spaces or attics)
• Comfortable working in inclement weather
• Ability to work in a fast-paced, time-sensitive environment
• Effective communication skills
• Able to travel and work extended hours; overtime and weekends as needed
• Ability to lift, climb, and carry ladders weighing up to 80 lbs

What You’ll Get

• Company issued vehicle, cell phone, tools, PPE, etc.
• $16-$22/hr+
• Paid training
• Production incentives
• Weekly pay
• Referral bonuses
• Growth opportunities
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short and Long-Term Disability
• Supplemental Life and AD&D
• 401(k) with Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement for select programs

Equal Opportunity Employer

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable laws. The Company also prohibits harassment of applicants or employees based on these categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please view the EEO poster here: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm