Fiber Broadband Tech I – Install & Troubleshoot

Armstrong Group; Maryland; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Company vehicle for daily commute

Comprehensive benefits from day one

Generous PTO and holidays

Job summary

Armstrong Group is seeking a motivated Broadband Technician to install, troubleshoot, and repair internet and voice services for residential and commercial customers in Rising Sun, MD. You’ll work with fiber GPON tech in a fast-paced, hands-on field environment, supported by a company vehicle and day-one benefits.

You’ll perform installations, safety-compliant tasks, and detailed reporting, with on-call and shift work as required.

Qualifications

• Customer-first approach to problem-solving.
• Strong safety awareness and physical capability.
• Valid driver’s license and clean driving record.
• Willingness to obtain BPI certification within 12 months.

Responsibilities

• Install and troubleshoot voice and data services for residential and commercial customers.
• Repair and maintain home and business broadband/IP services in a GPON fiber network.
• Manage vehicle inventory and safety compliance; complete timely paperwork.

Skills

Customer service mindset

Safety awareness

Education

High school diploma

IT/electronics coursework (nice-to-have)

BPI certification within 12 months

Job description

Armstrong Group is seeking a motivated Broadband Technician to install, troubleshoot, and repair internet and voice services for residential and commercial customers in Rising Sun, MD. You’ll work with fiber GPON tech in a fast-paced, hands-on field environment, supported by a company vehicle and day-one benefits.

You’ll perform installations, safety-compliant tasks, and detailed reporting, with on-call and shift work as required.