Fiber Broadband Technician: Field Install & Troubleshoot

Armstrong; Rising Sun (MD); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for residential and commercial customers. You will work with fiber-based GPON technology in a fast-paced field environment.

Responsibilities include installing services, maintaining safety standards, handling physical tasks, and providing thorough documentation. A valid driver’s license and a willingness to obtain BPI certification within 12 months are required.

Qualifications

• High school diploma required; advanced IT/electronics education is a plus.
• Strong customer-first problem solving and service orientation.
• Ability to obtain BPI certification within 12 months.
• Must be able to lift 50 pounds and work in varying weather conditions.
• Valid driver’s license required.

Responsibilities

• Install and troubleshoot voice and data services using current test equipment and following safety guidelines.
• Maintain vehicle inventory and safety compliance.
• Perform physical tasks such as climbing, digging, and drilling as needed while following safety protocols.
• Provide timely, detailed paperwork and feedback to improve services.
• Engage in continuous training to stay ahead of trends; participate in on-call and shift work as required.

Skills

Customer-first approach

Safety-conscious

Education

High school diploma

Advanced IT/electronics education

Tools

Test equipment

Job description

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for residential and commercial customers. You will work with fiber-based GPON technology in a fast-paced field environment.

Responsibilities include installing services, maintaining safety standards, handling physical tasks, and providing thorough documentation. A valid driver’s license and a willingness to obtain BPI certification within 12 months are required.