Broadband Technician 1

Armstrong; Spring Meadow (MD); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Company vehicle

Benefits from day one

Generous PTO

Job summary

Armstrong Utilities is seeking a motivated Broadband Technician to install, troubleshoot, and repair voice and data services for residential and commercial customers. You will work with fiber-optic technology, operate the latest test equipment, and follow safety and installation guidelines.

This on-site role requires a valid driver’s license, a high school diploma (IT/electronics a plus), and the ability to obtain BPI certification within 12 months.

Qualifications

• High school diploma required; IT/electronics education is a plus.
• Ability to obtain BPI certification within 12 months.
• Valid driver’s license required.
• Customer-first approach to problem-solving.
• Physical ability to lift 50+ pounds and work in varying weather conditions.

Responsibilities

• Install and troubleshoot voice and data services for residential and commercial customers.
• Install, troubleshoot, and repair fiber-based services.
• Maintain vehicle inventory and ensure safety compliance.
• Provide timely paperwork and feedback to improve services.
• Participate in on-call and shift work as required.

Skills

Customer-focused problem solving

Safety conscious

Hands-on troubleshooting

Education

High school diploma

IT/electronics related education

Tools

Test equipment

Job description

WHY JOIN ARMSTRONG?Be part of an innovative leader. Armstrong has consistently been at the forefront of the telecommunications industry.Make a real impact. You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected.Grow with us. We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.PERKS & BENEFITS:Competitive hourly wage, with free/discounted Armstrong services.Enjoy the convenience of a company vehicle for your daily commute! Drive to and from home without the hassle, making your work-life balance even better.A comprehensive benefits package, including medical, dental, vision, 401k, and more – effective from day one.Generous paid time off and holiday schedule.ABOUT THE ROLEWe’re looking for a motivated Broadband Technician to join our team. In this role, you’ll be responsible for the installation, troubleshooting, and repair of our Internet and telephone services for both residential and commercial customers. You’ll work with cutting-edge fiber-optic technology in a fast-paced, hands-on environment.WHAT YOU’LL DO:Install and troubleshoot voice and data services, using the latest test equipment and following our safety and installation guidelines.Maintain vehicle inventory and safety compliance.Handle physical tasks like climbing, digging, and drilling as needed, while adhering to all safety protocols.Provide timely, detailed paperwork and feedback to help improve our services.Stay ahead of trends through continuous training and development.Participate in on-call and shift work as required.WHO WE’RE LOOKING FOR:Valid driver’s license.High school diploma (advanced education in IT, electronics, or a related field is a plus!).A customer-first approach to problem-solving.Ability to pass BPI certification within 12 months.Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.Who We AreThe Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.Armstrong is an Equal Opportunity Employer.