Broadband Technician 1

Armstrong Group; Maryland; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Company vehicle for daily commute

Comprehensive benefits from day one

Generous PTO and holidays

Job summary

Armstrong Group is seeking a motivated Broadband Technician to install, troubleshoot, and repair internet and voice services for residential and commercial customers in Rising Sun, MD. You’ll work with fiber GPON tech in a fast-paced, hands-on field environment, supported by a company vehicle and day-one benefits.

You’ll perform installations, safety-compliant tasks, and detailed reporting, with on-call and shift work as required.

Qualifications

• Customer-first approach to problem-solving.
• Strong safety awareness and physical capability.
• Valid driver’s license and clean driving record.
• Willingness to obtain BPI certification within 12 months.

Responsibilities

• Install and troubleshoot voice and data services for residential and commercial customers.
• Repair and maintain home and business broadband/IP services in a GPON fiber network.
• Manage vehicle inventory and safety compliance; complete timely paperwork.

Skills

Customer service mindset

Safety awareness

Education

High school diploma

IT/electronics coursework (nice-to-have)

BPI certification within 12 months

Job description

Broadband Technician 1# Careers## Broadband Technician 1Apply: Rising Sun, MD: Full time: Posted Yesterday: R-2766**WHY JOIN ARMSTRONG?*** **Be part of an innovative leader.** Armstrong has consistently been at the forefront of the telecommunications industry.* **Make a real impact.** You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected.* **Grow with us.** We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.**PERKS & BENEFITS:*** Competitive hourly wage, with free/discounted Armstrong services.* Enjoy the convenience of a company vehicle for your daily commute! Drive to and from home without the hassle, making your work-life balance even better.* A comprehensive benefits package, including medical, dental, vision, 401k, and more – effective from day one.* Generous paid time off and holiday schedule.**ABOUT THE ROLE** We’re looking for a motivated **Broadband Technician** to join our team. In this role, you’ll be responsible for the installation, troubleshooting, and repair of our Internet and telephone services for both residential and commercial customers. You’ll work with cutting-edge fiber-optic technology in a fast-paced, hands-on environment.**WHAT YOU’LL DO:*** Install and troubleshoot voice and data services, using the latest test equipment and following our safety and installation guidelines.* Maintain vehicle inventory and safety compliance.* Handle physical tasks like climbing, digging, and drilling as needed, while adhering to all safety protocols.* Provide timely, detailed paperwork and feedback to help improve our services.* Stay ahead of trends through continuous training and development.* Participate in on-call and shift work as required.**WHO WE’RE LOOKING FOR:*** Valid driver’s license.* High school diploma (advanced education in IT, electronics, or a related field is a plus!).* A customer-first approach to problem-solving.* Ability to pass BPI certification within 12 months.* Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.**Who We Are** The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.