FHA Mortgage Support Specialist

TEKsystems; Indianapolis (IN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

PTO

Transit benefits

EAP

Job summary

TEKsystems in Indianapolis, IN seeks a contract-to-hire CSR with mortgage experience to assist HUD/FHA inquiries and lender support. You will use knowledge of loan terminology to aid lenders and provide FHA-approved FAQ guidance. The role is fully onsite and requires availability to work evenings as needed.

The ideal candidate has 2+ years in mortgage-related roles and a HS Diploma or GED, enabling effective communication with borrowers, real estate professionals, and government agencies.

Qualifications

• Be able to work until 8:00pm starting out.
• 2+ years of mortgage experience (loan processor, junior underwriter, loan officer, loan servicing, loss mitigation specialist, etc.)
• HS Diploma or GED

Responsibilities

• Handle FHA/HUD inquiries and provide FHA-approved FAQs for accuracy.
• Assist lenders in becoming FHA approved and support re-certification requirements.
• Answer inquiries with underwriting guidelines for Federal Housing Administration mortgages and property insurance requirements.
• Support HUD/FHA related processes using FHA Connection online tools for lenders and loan servicing.

Skills

Customer service

Support

mortgage originations

Call center

Education

HS Diploma or GED

Job description

TEKsystems in Indianapolis, IN seeks a contract-to-hire CSR with mortgage experience to assist HUD/FHA inquiries and lender support. You will use knowledge of loan terminology to aid lenders and provide FHA-approved FAQ guidance. The role is fully onsite and requires availability to work evenings as needed.

The ideal candidate has 2+ years in mortgage-related roles and a HS Diploma or GED, enabling effective communication with borrowers, real estate professionals, and government agencies.