Festival Theater Operations Lead

Sundance Institute; Boulder (CO); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Paid sick leave and Institute holidays

Employee assistance program

Employee Wellness Initiatives

Festival passes and benefits

Job summary

Sundance Institute in Boulder, CO, is seeking a Festival Associate Manager, Theater Operations to drive pre-Festival planning and ensure smooth daily operations and audience experiences. The role is full-time, based in Boulder with hybrid onsite work, and multiple positions are available.

Responsibilities include coordinating theater setup, volunteer training, staffing, and on-site hospitality, while maintaining strong communications with theater owners and stakeholders.

Qualifications

• Valid driver’s license and successful completion of MVR background check preferred.
• 3 years operational planning and implementation experience or related.
• Ability to mitigate conflict and facilitate positive customer relations.
• Outstanding written, verbal, and interpersonal communication skills to work with a variety of people.
• Excellent organizational skills.
• Ability to maintain confidential information.
• Ability to carry items up to 50 lbs as needed.
• Working knowledge of databases along with proficiency in Airtable, Slack, and Google Products preferred.
• Experience facilitating training for large groups is preferred.
• Legal authorization to work in the United States.

Responsibilities

• Oversee theater setup and configuration to meet Festival standards.
• Coordinate onsite film team hospitality and press line operations.
• Develop/maintain relationships with theater owners and stakeholders.
• Train volunteers and create schedules; ensure evaluations are completed.
• Manage load-in/load-out for theater volunteers and staff.
• Ensure theaters run screenings on time and optimize waitlist seating.
• Address logistical, personnel, or audience issues and escalate as needed.
• Document theater configurations with photos/diagrams.
• Log post-festival inventory and restore setup after the Festival.
• Support volunteer teams and communicate effectively with diverse teams.

Skills

Operational planning

Communication

Organizational skills

Customer relations

Confidentiality

Training large groups

Driver's license

MVR background check

Legal work authorization

Tools

Airtable

Slack

Google Workspace

Job description

Sundance Institute in Boulder, CO, is seeking a Festival Associate Manager, Theater Operations to drive pre-Festival planning and ensure smooth daily operations and audience experiences. The role is full-time, based in Boulder with hybrid onsite work, and multiple positions are available.

Responsibilities include coordinating theater setup, volunteer training, staffing, and on-site hospitality, while maintaining strong communications with theater owners and stakeholders.