Fertility Clinic Operations Lead

Generation Next Fertility; New York (NY); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Generation Next Fertility is seeking a Clinical Supervisor to lead daily staff workflows across physician teams in a primarily onsite role. You will schedule Clinical Assistants, coordinate offshore coverage, and ensure timely patient communications and medical records processing.

The ideal candidate blends fertility workflow knowledge with people leadership and rapid problem-solving abilities, while maintaining quality and oversight across tasks and shifts.

Qualifikationen

• Fertility or comparable outpatient clinical supervision experience.
• Experience supervising staff and coordinating schedules.
• Strong knowledge of fertility patient coordination and cycle-plan workflows.
• Proficiency with EMRs, Teams, Outlook.
• Ability to train and onboard staff.
• Detail-oriented, organized, and decisive.

Aufgaben

• Staff Scheduling and Coverage: create and maintain CA schedules and coordinate coverage.
• Oversee daily workflow across onshore and offshore teams with clear ownership.
• Manage patient communications and medical records workflows.
• Train and coach staff on workflows, documentation, and expectations.
• Identify gaps, drive process improvements, and escalate blockers as needed.
• Ensure timely handoffs during shift changes and on-call periods.

Kenntnisse

Staff supervision

Staff coordination

Fertility workflow knowledge

Learn CA/offshore workflows

Organizational skills

Prioritization

Tools

Electronic Medical Records

Microsoft Teams

Outlook

Shared tracking tools

eIVF

Jobbeschreibung

Generation Next Fertility is seeking a Clinical Supervisor to lead daily staff workflows across physician teams in a primarily onsite role. You will schedule Clinical Assistants, coordinate offshore coverage, and ensure timely patient communications and medical records processing.

The ideal candidate blends fertility workflow knowledge with people leadership and rapid problem-solving abilities, while maintaining quality and oversight across tasks and shifts.