Fertility Clinic Front Desk Specialist

Ivy Fertility; Pleasant Grove (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Utah Fertility Center’s Pleasant Grove location is hiring a full-time Medical Receptionist to join our team! This is an opportunity to work in the innovative and exciting field of fertility and join an extraordinary and committed staff.

Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage a high volume of phone calls, messages, and patient requests.

Responsibilities

• Greeting patients and visitors.
• Handling incoming phone calls, providing information, and directing calls to the appropriate team members.
• Collecting patient payments.
• Scheduling appointments for patients and rescheduling appointments as necessary.
• Ensuring patient information is accurate and up-to-date.
• Handling administrative tasks.
• Following privacy regulations such as HIPAA.
• Keeping the reception area clean, organized, and presentable for patients and visitors.
• Other duties as assigned

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Teamwork

Empathy

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Scheduling software

Job description

Utah Fertility Center’s Pleasant Grove location is hiring a full-time Medical Receptionist to join our team! This is an opportunity to work in the innovative and exciting field of fertility and join an extraordinary and committed staff.

Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience.