Fertility Care Concierge & Front Desk Coordinator

Rma-of-New-York-1; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance and professional...

Job summary

US Fertility in Downtown, New York is hiring a Patient Services Coordinator to support the RMA of New York team. You will manage front desk duties, answer calls, schedule appointments, and assist with patient payments and insurance verification.

This full-time role offers weekday hours with occasional weekend rotations and competitive hourly compensation. The ideal candidate has strong communication, basic computer skills, and an interest in reproductive medicine.

Qualifications

• High School Diploma required; Associate or Bachelor’s degree preferred.
• Strong verbal and reading skills.
• Basic familiarity with computers and office devices.
• Familiarity with Microsoft Office applications.
• Medical office experience a plus; interest in reproductive medicine required.

Responsibilities

• Interact with patients with courteous communication.
• Work the front desk and answer phones; schedule appointments.
• Prepare charts and ensure forms are used correctly.
• Collect patient payments and verify insurance information.
• Demonstrate good judgment, initiative, and teamwork.

Skills

Verbal communication

Customer service

Front desk

Insurance verification

Independent work

Education

High School Diploma

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

US Fertility in Downtown, New York is hiring a Patient Services Coordinator to support the RMA of New York team. You will manage front desk duties, answer calls, schedule appointments, and assist with patient payments and insurance verification.

This full-time role offers weekday hours with occasional weekend rotations and competitive hourly compensation. The ideal candidate has strong communication, basic computer skills, and an interest in reproductive medicine.