Ferry Terminal Facility Supervisor

Department of Transportation; Isleboro (FL); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

13 paid holidays

3 weeks vacation

Health insurance coverage

Dental insurance

Retirement plan

Job summary

Maine Department of Transportation seeks a supervisory administrative staff member for the Maine State Ferry Service on Islesboro Island, ME. This role oversees terminal operations, including ticket sales, reservations, and fee collections, and supervises ticket agents while ensuring efficient service and safety standards.

The successful candidate will coordinate customer relations, act as Alternate Facility Security Officer, and operate under limited supervision.

Qualifications

• TWIC Card or Transportation Worker Identification Credential Card is required for some positions.
• Some positions may require possession of a valid Class B Maine Motor Vehicle Operator’s License.

Responsibilities

• Oversee terminal operations, including ticket sales, reservations, and fee collections.
• Manage customer relations and supervise ticket agents.

Job description

Maine Department of Transportation Salary: New employees will start at $26.69 per hour (Step 7) To view the full salary range of this position, click here.

Office/Bureau: Maine State Ferry Service

Location: Isleboro, ME

Opening Date: September 8, 2026

Closing Date: September 22, 2026

This position is located on Islesboro Island. The Maine State Ferry Service offers transportation to and from several of Maine's island communities. This is administrative work of a supervisory nature in overseeing, monitoring, and coordinating the provision of operational support services for the Maine State Ferry Service (MSFS) facility including ferry terminal loading dock. Work includes overseeing terminal operations, including ticket sales, reservations, and fee collections; managing customer relations; and performing the duties and responsibilities of the Alternate Facility Security Officer. Supervision is exercised over ticket agents engaged in support services. Work is performed under limited supervision. The successful candidate would be able to start and end their day on the island of Islesboro without the use of the Maine State Ferry Service.

Licensing/Registration/Certification Requirements: (Some positions may require possession of a valid Class B Maine Motor Vehicle Operator’s License) Required to have a current TWIC Card - Transportation Worker Identification Credential Card. Card provided by TSA -Transportation Security Administration.

If you have general questions, please contact Maine State Ferry Service Human Resources Specialist Erica Cyr at 207-441-4741 or via email at [e-mail].

Why join our team?

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package.

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Wellness – We care about you and your family’s wellbeing, offering 12 days of sick leave annually to help you stay healthy.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60-$13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by up to 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

As an Equal Opportunity employer

Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status, or genetics. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Application Process About Us

Join Maine State Government and Make a Difference in Your Community. If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live.