Feedback Synthesis Specialist - Fully Remote | Upto $120/Hr

Mercor; San Francisco (CA); Hybrid; GBP 82,000 - 123,000; Part time

Job summary

Mercor is seeking a User/Customer Research and Feedback Synthesis Evaluator to join on a contract basis. This remote role focuses on evaluating AI-generated artifacts and providing structured feedback to improve model outputs.

The ideal candidate has 5+ years in user research, native English fluency, and strong command of Microsoft Office and Google Workspace (especially Slides). Advanced degree is preferred.

Qualifications

• 5+ years of experience in user/customer research and feedback synthesis.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.
• Advanced degree (Master's or higher) preferred.

Responsibilities

• Evaluate AI-generated artifacts against quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Work independently and asynchronously to meet deadlines.
• Collaborate with subject matter experts to ensure consistency and quality.

Skills

User research

Feedback synthesis

English fluency

Microsoft Office

Google Workspace

Slides

Education

Master's degree

Tools

Microsoft Office

Google Workspace

Slides

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: User/customer research and feedback synthesis Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Work independently and asynchronously to meet deadlines and enhance AI model performance.
• Collaborate with subject matter experts to ensure consistency and quality across datasets.

Qualifications

Must-Have

• 5+ years of relevant professional experience in User/customer research and feedback synthesis.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.