Sops Specialist - Fully Remote | Upto $120/Hr

Mercor; San Francisco (CA); Hybrid; GBP 83,000 - 124,000; Full time

Job summary

Mercor is seeking a Process improvement / SOPs evaluator for remote, contract work. You will assess AI-produced artifacts against quality rubrics, identify factual and presentation errors across documents and slides, and provide structured feedback to improve outputs. A strong background in process improvement and native English proficiency are essential; Master’s degree preferred.

Qualifications

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI-generated work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance domain quality.

Skills

Process improvement

English fluency

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace

Slides

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Process improvement / SOPs Evaluator
Type: Contract
Compensation: $80-$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI-generated work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance domain quality.

Qualifications

Must-Have

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.