AI Feedback Architect — Remote Contract

Mercor; San Francisco (CA); Hybrid; GBP 82,000 - 123,000; Full time

Job summary

Mercor is seeking a User/Customer Research and Feedback Synthesis Evaluator for remote work. The role focuses on evaluating AI-generated artifacts against domain rubrics and delivering structured feedback to improve model performance.

You will work independently, with English fluency and advanced proficiency in Microsoft Office and Google Workspace (Slides). Requires 5+ years of related experience and preferably a Master’s or higher.

Qualifications

• 5+ years of experience in user/customer research and feedback synthesis.
• Native or professional fluency in English.
• Proficiency in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors.
• Provide clear, structured written feedback.
• Work independently and asynchronously to meet deadlines while improving AI model performance.
• Utilize Microsoft Office and Google Workspace, especially Slides.

Skills

User research

Feedback synthesis

English fluency

Education

Advanced degree (Master's or higher)

Tools

Microsoft Office

Google Workspace

Slides

Job description

Mercor is seeking a User/Customer Research and Feedback Synthesis Evaluator for remote work. The role focuses on evaluating AI-generated artifacts against domain rubrics and delivering structured feedback to improve model performance.

You will work independently, with English fluency and advanced proficiency in Microsoft Office and Google Workspace (Slides). Requires 5+ years of related experience and preferably a Master’s or higher.