Federal Work-Study Front Desk & Call Center Clerk

State-of-Georgi; Griffin (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

Southern Crescent Technical College in Griffin, GA is seeking a Federal Work Study Student - Receptionist Call Center Worker to support the Financial Aid office. This role combines front-desk customer service with call-center duties and requires enrollment in at least 6 credit hours with SAP adherence.

The position offers $12.00 per hour, daytime shifts (8:00 a.m.–6:00 p.m.), and requires a high school diploma or GED. It provides practical office experience within Georgia's state programs.

Qualifications

• High school diploma or GED is required or equivalent.
• Enrollment in at least 6 credit hours is required for Federal Work Study eligibility.
• Must maintain Satisfactory Academic Progress (SAP) for Federal Student Aid programs.

Responsibilities

• Greet college visitors and determine the nature of their business.
• Answer, screen and route telephone calls promptly to appropriate staff.
• Provide accurate information and timely messages to students, staff, and the public.
• Assist with filing, scanning documents, and maintaining an orderly office environment.

Skills

Interpersonal skills

Customer service

Verbal communication

Phone etiquette

Organized

Detail oriented

Professional dress

Phone system operation

Time management

Education

High school diploma or GED

Tools

Copy machines

Fax machines

Telephone system

Job description

Southern Crescent Technical College in Griffin, GA is seeking a Federal Work Study Student - Receptionist Call Center Worker to support the Financial Aid office. This role combines front-desk customer service with call-center duties and requires enrollment in at least 6 credit hours with SAP adherence.

The position offers $12.00 per hour, daytime shifts (8:00 a.m.–6:00 p.m.), and requires a high school diploma or GED. It provides practical office experience within Georgia's state programs.