Federal Work Study - Financial Aid PT WCC

Georgia Northwestern Technical College; United States; On-site; USD 16,000 - 23,000; Part time

Job summary

State of Georgia's Georgia Northwestern Technical College is seeking qualified applicants for the Federal Work Study Financial Aid Office Assistant position located on the Walker County Campus, with travel to other campuses as needed.

The role reports to the Director of Financial Aid, supports daily office operations, answers the Help Center, phone, and email inquiries, and maintains FERPA-compliant student records. On-campus work only.

Qualifications

• Professionalism and confidentiality required in handling student records.
• Strong verbal and written communication skills for front desk and inquiries.
• Basic proficiency with Word, Excel, Outlook and general computer use.
• Dependable, punctual and detail-oriented in a busy office.
• Customer service skills with a willingness to learn.

Responsibilities

• Greet students, staff, and visitors in person, by phone, and via email.
• Respond to general inquiries regarding financial aid.
• Assist with filing, scanning, copying, and organizing documents.
• Perform data entry and maintain FERPA-compliant records.
• Support Financial Aid staff to improve office efficiency.

Skills

Professionalism and confidentiality

Verbal and written communication

MS Office proficiency

Dependable and punctual

Customer service oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Federal Work Study - Financial Aid PT

WCC Agency: Georgia Northwestern Technical College

Job Requisition ID: JR0000007919

Shift: Any (United States of America)

Compensation Details: $14.00 PER HOUR

Job Description

Federal Work Study Financial Aid Office Assistant Part Time Walker County Campus Job Summary: Georgia Northwestern Technical College is seeking qualified applicants for the position of Federal Work Study (FWS) position of Financial Aid Office Assistant to be located on the Walker County Campus and will be required to travel to other campuses to meet operational requirements. This position will be required to report to the Director of Financial Aid. This position will help support the daily operations of the Financial Aid Department, which may include assisting at the Help Center front desk, answering telephone calls, and providing appropriate information and assistance to prospective and current students, faculty, staff, visitors, and the general public. This position requires an on-campus work environment presence and does not offer a telework option. The successful candidate will be actively enrolled as a student and can work up to nineteen (19) hours per week. Work hours may vary occasionally based upon operational needs. Students cannot work during scheduled class times, holidays, or outside business hours (8 am to 4 pm).

Duties/Responsibilities

• Greet and assist students, staff, and visitors in person, by phone, and via email in a courteous and professional manner
• Respond to general inquiries regarding financial aid
• Assist with filing, scanning, copying, and organizing student documents
• Perform data entry tasks accurately and maintain confidentiality of student records in accordance with FERPA guidelines
• Perform other duties as assigned by Financial Aid staff to support office efficiency

Eligibility Requirements

• Students must have a current and complete FAFSA on file
• Students must be a US Citizen, permanent resident alien, or other eligible classification of non-citizens
• Student must demonstrate significant unmet financial need as determined by GNTC according to federal guidelines based on their FAFSA application
• Students must be enrolled at GNTC and registered in 6 or more credit hours during the semesters they are working
• Students must be in good academic standing at the institution and maintain Satisfactory Academic Progress (SAP)
• Students must be able to pass a mandatory background check

Qualifications

• Ability to maintain a high level of professionalism and confidentiality
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office (Word, Excel, Outlook) and general computer usage
• Dependable, punctual, and detail-oriented
• Good customer service skills and a willingness to learn

Salary/Hours

$14.00 per hour.

Benefits

No benefits available for Federal Work Study

Application Deadline

Ongoing as Needed/Available.

Physical Demands

Work is typically performed in a classroom or office environment with intermittent sitting, standing, or walking in various settings. The employee occasionally lifts or moves objects to a light to medium weight. Full range of hand and finger motion may be utilized for data entry purposes. If the job involves driving, physical requirements include the ability to operate a vehicle and sit for extended periods.

A Unit of the Technical College System of Georgia Equal Opportunity Employer

A unit of the Technical College System of Georgia Equal Opportunity Employer A unit of the Technical College System of Georgia, as set forth in its student catalog, GNTC complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of or otherwise subjected to unlawful discrimination, harassment or retaliation under any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Title IX and Equity Coordinator

Linda McEntire, Floyd County Campus, Building I Room 105, 706-516-5184, [e-mail].

Minimum Qualifications

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.