Federal UC Engineer (TS/SCI) - Onsite Chantilly

Dell GmbH; Chantilly, Northern (VA, KY); Hybrid; USD 155,000 - 201,000; Full time

Benefits offered by this job

Financial wellness tools

Parental leave

Job summary

Dell GmbH in Chantilly, VA is seeking a Unified Communications Engineer for a Federal Customer. On-site five days a week, TS/SCI clearance required.

The role focuses on administering, troubleshooting, and integrating voice and collaboration platforms in a secure environment to support mission operations. You will work with network and field teams, maintain documentation, and contribute to service improvements.

Qualifications

• Experience supporting unified communications, VoIP, telephony, or collaboration environments.
• Strong troubleshooting and customer-support skills.
• Familiarity with endpoint integration, platform administration, and service support processes.
• Understanding of network and QoS concepts related to voice and collaboration services.
• Ability to work onsite in a secure environment.
• Active TS/SCI and ability to maintain access as required by the program.

Responsibilities

• Administer and support voice, telephony, conferencing, or collaboration platforms
• Troubleshoot service issues involving call quality, endpoints, connectivity, or platform configuration
• Support implementation, upgrades, and integration of communications solutions
• Maintain documentation, diagrams, operating procedures, and support records
• Coordinate with network, systems, and field teams on platform dependencies and changes
• Support user issues, service requests, and operational continuity activities
• Contribute to testing, validation, and service improvement efforts
• Help ensure secure, stable, and supportable communications capabilities

Skills

UC platforms

Troubleshooting

Endpoint integration

QoS concepts

Onsite in secure env

TS/SCI clearance

Job description

Dell GmbH in Chantilly, VA is seeking a Unified Communications Engineer for a Federal Customer. On-site five days a week, TS/SCI clearance required.

The role focuses on administering, troubleshooting, and integrating voice and collaboration platforms in a secure environment to support mission operations. You will work with network and field teams, maintain documentation, and contribute to service improvements.