Federal Scrum Master - Salesforce

thunder; Washington (District of Columbia); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Healthcare

Stock options

Remote-first culture

Job summary

Thunder seeks an Agile Scrum Master to support its Federal Delivery practice. The role focuses on facilitating Agile delivery for a cross‑functional Salesforce engineering team, with Experience Cloud portals and Agentforce AI integrations, while ensuring federal compliance and timely delivery.

You will serve as a servant leader, removing blockers, coaching stakeholders, and maintaining velocity across two‑week sprints. Strong governance and analytics tooling (Jira/Azure DevOps) are expected.

Qualifications

• 5+ years of experience facilitating Agile sprints and driving continuous team improvement in federal IT or government consulting environments.
• Proven track record leading Salesforce projects, Experience Cloud deployments, and Agentforce integrations.
• Familiarity with federal security compliance and ATO timelines in two-week sprint cadences.
• Strong hands-on proficiency with Agile tracking tools such as Jira, Confluence, or Azure DevOps.
• Certifications: CSM, PSM I/II, or SAFe Scrum Master (SSM) required.
• U.S. Citizenship and ability to obtain Federal Public Trust or Secret clearance.
• Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent experience.

Responsibilities

• Lead core Agile ceremonies—daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
• Identify and remove blockers, dependencies, and bottlenecks to sustain sprint goals.
• Coordinate sprint activities with agency security assessments, NIST guidelines, and ATO milestones.
• Monitor and report team velocity, burndown, sprint capacity, and release readiness using Jira or Azure DevOps.
• Coach teams, product owners, and federal stakeholders on Agile values, backlog estimation, and acceptance criteria.
• Ensure transparent alignment between development teams and product leadership across sprints.

Skills

Agile leadership

Scrum Master

Salesforce Experience Cloud

Agentforce experience

Jira

Azure DevOps

Confluence

Education

Bachelor's degree

Tools

Jira

Confluence

Azure DevOps

Job description

Job Title: Agile Scrum Master - Salesforce Federal Delivery

Location: Hybrid: DC Metro Area strongly preferred. In-person expectations include occasional visits to client sites and Thunder offices in Northern Virginia/DC

Employment Type: Full-Time (Contingent upon contract award)

Role Summary:

We are seeking a proactive Agile Scrum Master to support our growing Federal practice. In this role, you will facilitate Agile delivery for a cross-functional Salesforce engineering team focused on Experience Cloud portals and Agentforce AI implementations. You will serve as a servant leader, ensuring high team velocity, facilitating sprint events, removing delivery blockers, and partnering with product owners and stakeholders to maintain delivery flow within federal compliance frameworks.

Key Responsibilities:

• Sprint Facilitation: Lead core Agile ceremonies—including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives—tailored for Experience Cloud and Agentforce deployments.
• Blocker Removal: Proactively identify and eliminate team impediments, technical dependencies, and process bottlenecks to keep the development team focused on sprint goals.
• Agile Governance & Compliance: Coordinate sprint activities to align with agency security assessments, NIST guidelines, and Federal Authority to Operate (ATO) milestones.
• Metrics & Reporting: Monitor and communicate team velocity, burndown rates, sprint capacity, and release readiness using tools like Jira or Azure DevOps.
• Agile Coaching: Coach team members, product owners, and federal stakeholders on Agile values, backlog estimation, user story acceptance criteria, and continuous delivery best practices.
• Stakeholder Alignment: Facilitate transparent communication between development teams and product leadership to ensure smooth delivery across every sprint.

Qualifications:

• Agile Leadership: 5+ years of experience facilitating Agile sprints and driving continuous team improvement within federal IT or government consulting environments.
• Salesforce: Proven track record leading and executing Agile projects on the Salesforce platform, with direct experience guiding delivery teams through Experience Cloud implementations and Agentforce (or Salesforce AI/Einstein) integrations. AgentForce experience is highly preferred.
• Federal Delivery Knowledge: Familiarity with how federal security compliance and ATO timelines integrate into two-week sprint cadences.
• Tools Expertise: Strong hands‑on proficiency with Agile tracking tools such as Jira, Confluence, or Azure DevOps.
• Certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or SAFe Scrum Master (SSM) required.
• Clearance & Citizenship:U.S. Citizenship required; ability to obtain and maintain a Federal Public Trust or Secret clearance.
• Education: Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent experience.

Why Work at Thunder?

A Culture of Builders

We're a remote-first, global team of curious, collaborative problem-solvers. You'll have the opportunity to refine processes, solve complex delivery challenges, and help shape the future of Salesforce federal delivery. If you're excited to build, innovate, and grow, you'll fit right in.

Forge Your Own Path

At Thunder, you're not just filling a role—you’re shaping it. Whether it’s refining team delivery practices, mentoring peers, or building new methodology assets, the opportunity to innovate is yours to take.

Perks & Benefits:

• Comprehensive Healthcare: Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance through Sequoia.
• Ownership & Impact: Stock options in a fast-moving, high-growth company.
• Career Advancement: Continuous learning opportunities through certifications, mentorship, and exposure to cutting-edge cloud technologies.
• People-First Flexibility: Remote-first culture designed to support your professional and personal well‑being.