Federal Programs Navigator & Case Manager

Jefferson Parish Government; Gretna (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Jefferson Parish Government in Gretna, LA seeks an experienced clerical professional to provide advanced administrative support for the Department of Jefferson Community Programs. You will prepare, type, edit, and distribute documents, assist with meetings, and help staff manage program information.

Responsibilities include handling calls, greeting visitors, assisting with participant intake, eligibility screening, and data entry into state and federal databases.

Qualifications

• Possession of a high school diploma or equivalent certificate.
• Approx. six months of clerical experience supporting a state/federally-funded program.

Responsibilities

• Provide advanced clerical and administrative support for program staff.
• Prepare, type, edit, and distribute correspondence, reports, spreadsheets, forms, and presentations.
• Prepare meeting agendas, materials, minutes, and follow-up documentation.
• Answer and screen telephone calls, greet visitors, and provide customer service.
• Assist with participant intake, eligibility screening, application processing, and case management support.
• Maintain participant information in applicable state and federal databases.
• Drive a personal vehicle with valid license and insurance; business travel reimbursed by mileage.

Skills

Clerical support

Administrative support

Customer service

Meeting coordination

Data entry

Document preparation

Phone and visitor reception

Education

High school diploma

Job description

Jefferson Parish Government in Gretna, LA seeks an experienced clerical professional to provide advanced administrative support for the Department of Jefferson Community Programs. You will prepare, type, edit, and distribute documents, assist with meetings, and help staff manage program information.

Responsibilities include handling calls, greeting visitors, assisting with participant intake, eligibility screening, and data entry into state and federal databases.