FEDERAL PROGRAMS COUNSELOR (1551)

Jefferson Parish Government; Gretna (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Jefferson Parish Government in Gretna, LA seeks an experienced clerical professional to provide advanced administrative support for the Department of Jefferson Community Programs. You will prepare, type, edit, and distribute documents, assist with meetings, and help staff manage program information.

Responsibilities include handling calls, greeting visitors, assisting with participant intake, eligibility screening, and data entry into state and federal databases.

Qualifications

• Possession of a high school diploma or equivalent certificate.
• Approx. six months of clerical experience supporting a state/federally-funded program.

Responsibilities

• Provide advanced clerical and administrative support for program staff.
• Prepare, type, edit, and distribute correspondence, reports, spreadsheets, forms, and presentations.
• Prepare meeting agendas, materials, minutes, and follow-up documentation.
• Answer and screen telephone calls, greet visitors, and provide customer service.
• Assist with participant intake, eligibility screening, application processing, and case management support.
• Maintain participant information in applicable state and federal databases.
• Drive a personal vehicle with valid license and insurance; business travel reimbursed by mileage.

Skills

Clerical support

Administrative support

Customer service

Meeting coordination

Data entry

Document preparation

Phone and visitor reception

Education

High school diploma

Job description

Purpose of Announcement

EXAMINATION IS ANNOUNCED TO ESTABLISH AN EMPLOYMENT LIST TO FILL ONE (1) CURRENT EAST JEFFERSON VACANCY IN THE DEPARTMENT OF JEFFERSON COMMUNITY ACTION PROGRAMS. This employment list will also be used for future EAST *AND * WEST Jefferson vacancies in various Departments as they occur.

NOTE : Selective certification of eligibles with current and sufficient experience indicating a thorough knowledge of the policies, practices, and procedures unique to the Department of JeffCAP will be used in filling this vacancy.

Kind of Work

Under direction, the purpose of the position is to provide counseling and training for assigned employment and training and federal services programs. For the current vacancy, the employee will perform advanced clerical and administrative support for Administrators, Coordinators, Administrative Management staff, and other program personnel as assigned, including preparing, typing, editing, and distributing correspondence, reports, spreadsheets, forms, presentations, and other documents from various sources, while completing assigned duties and special projects in a timely, accurate, and professional manner. This position prepares meeting agendas, materials, minutes, and follow up documentation. Answers and screens incoming telephone calls, greets and assists visitors, and provides customer service to clients, community partners, vendors, and the general public by responding to inquiries regarding Federal programs and services, providing program information and referrals, and directing individuals to the appropriate staff or resources. Assists with participant intake, interviews, eligibility screening, application processing, and other case management support activities in accordance with federal, state, and local program guidelines. Assists with processing applications and maintaining accurate participant information in applicable state and federal databases. Performs related work as required. Position requires driving of a personal vehicle, thus possession of a valid driver’s license, acceptable driving record, and personal automobile with minimum liability insurance available for business use (business travel is reimbursed on a mileage basis) will be given preference.

Minimum Qualifications For Admission to Examination

Possession of a high school diploma or equivalent certificate; PLUS , current employment and sufficient experience (approx. six months) with Jefferson Parish in a clerical position responsible for supporting a state/federally-funded program.