Federal Identity Credentialing Specialist

One Federal Solution; Philadelphia (Philadelphia County); On-site; USD 48,000 - 64,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program nationwide. You will perform credential enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with established credentialing policies and security procedures.

The role involves supporting secure identity management operations at federal facilities across the United States and Puerto Rico, with responsibilities including appointments,

Qualifications

• High School Diploma required; equivalent experience may substitute.
• Prior administrative or operational support in a professional setting.
• Strong organization, communication, and customer service abilities.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Capable of working independently with accuracy and attention to detail.

Responsibilities

• Support credential enrollment, issuance, activation, and lifecycle activities.
• Manage credential inventory and track issuance/return activity.
• Coordinate appointments and respond to applicant inquiries.
• Operate credentialing systems and equipment as directed.
• Maintain compliance with security procedures and policies.
• Provide clerical support, scheduling, and documentation maintenance.
• Assist with shipment of credentialing materials when required.
• Collaborate with teams to ensure timely credentialing processing.
• Record and report credentialing status and updates accurately.
• Assist with verification and background checks as needed.
• Support daily operations and quality assurance activities.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program nationwide. You will perform credential enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with established credentialing policies and security procedures.

The role involves supporting secure identity management operations at federal facilities across the United States and Puerto Rico, with responsibilities including appointments,