Federal Identity Credentialing Specialist

One Federal Solution; Park Hills (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures.

This role supports secure identity management operations at federal facilities nationwide, with assignments at multiple locations across the United States and Puerto Rico

Qualifications

• High School Diploma or equivalent; four years of related work may substitute.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities including rekey, PIN resets, and updates.
• Maintain credential inventory and accountability using credential inventory management tools.
• Secure credentials in accordance with security requirements.
• Coordinate issuance/activation appointments with employees and contractors.

Skills

Organizational skills

Customer service

Communication skills

Multi-tasking

Independent work

Microsoft Office

Education

High School Diploma

Tools

USAccess

Fixed Credentialing Units

Light Activation Kits

Laptops

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures.

This role supports secure identity management operations at federal facilities nationwide, with assignments at multiple locations across the United States and Puerto Rico