Federal Identity Credentialing Specialist

One Federal Solution; Franklin (TN); On-site; USD 50,000 - 66,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.

Qualifications

• High School Diploma required; four years of related work may substitute.
• Experience providing administrative or operational support.
• Strong organizational, customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Maintain credential inventory and perform credential lifecycle activities.
• Respond to applicant questions regarding credential status and issuance.
• Ensure compliance with credentialing policies, security procedures, and quality standards.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide.