Federal Identity Credentialing Specialist

One Federal Solution; Kearneysville (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program across multiple U.S. facilities and Puerto Rico.

You will perform enrollment, issuance, activation, and lifecycle management of credentials, while ensuring inventory control and strict adherence to security policies. The role involves coordinating appointments, assisting applicants, and providing ongoing administrative support to maintain accurate credential records and compliance with

Qualifications

• High School Diploma required; 4 years related work experience may substitute.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform credential lifecycle activities including rekey, PIN reset, updates.
• Maintain credential inventory and accountability using tools.
• Secure credentials in accordance with security requirements.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain records of issuance, collection, and inventory activities.
• Support shipment of credentialing materials and activation kits as needed.
• Respond to applicant questions regarding credential status and issuance.
• Provide administrative support, documentation management, scheduling, and operational support.
• Ensure compliance with credentialing policies, security procedures, and quality standards.

Skills

Organizational skills

Customer service

Communication skills

Attention to detail

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program across multiple U.S. facilities and Puerto Rico.

You will perform enrollment, issuance, activation, and lifecycle management of credentials, while ensuring inventory control and strict adherence to security policies. The role involves coordinating appointments, assisting applicants, and providing ongoing administrative support to maintain accurate credential records and compliance with